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So here it is in as small words as I can put it. Grandma passed December 07.

My mom lived with her all her life cause my mom is incompetent and is on social security. My mom came to live with me in Washington and had to get her social security transferred here to Washington. Been trying to pay her bill for the past two in half weeks and had her routing number wrong. So we have been rejected twice on trying to pay over the phone with checking account.

Went into my local public storage and paid cash. That’s when I get a phone call 1400 miles away saying we cut your lock off.

This lady was very rude a wrong in what she has said over the phone. Please call me

Product or Service Mentioned: Public Storage Customer Care.

Reason of review: Poor customer service.

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