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1.0
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Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Staff
Warranty
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Do the employee know product, service and conditions. I walked in spoke with person they hire and I guess trained asked if I needed to do anything I was going to be moving out NO.

After you move out just let us know... DID I SAY THERE EMPLOYEE..YES it was not easy.

Moved out on the 1st of the month by 10am charged a fulll month rent. Then i get to talk to the *** that know the policy where were they when I was asking the questions.

Email my complaint, still no reply no calll nothing, and yes DENNISE knew the answer where they when I ask 2 to 3 months before moving out of the state...

WELL STILL WAITING FOR TIFFANY TO CALL...ANY MOMENT TIFFANY WILL CALL.. OH YEA CUSTOMER SERVICE

Product or Service Mentioned: Public Storage Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $500.

Preferred solution: Full refund.

I didn't like: Rude customer service lack of product knowledge.

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