State: Washington City: Seattle Clear all filters (6 of 585 reviews match)
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My inside unit was broken into by kicking in the door. They didn't call the police, left me a message. One message said they are 99% sure they know who it is and kicked them off the property. Gee thanks that's a great help my stuff is broken, dumped in a huge pile on...
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Anonymous
Anonymous

No matter where it is it can be stolen... Duh!!!! And don't be a dip and put jewelry in storage...

#719094
Reply to reviews
Public Storage on 13th Ave. on Capitol Hill in Seattle used to be a fine place for storage. The managers at the time had been there many years and treated everyone like friends. On Feb. 1, 2011, I leased a large spot (approx. $148 per month) which was large enough to...
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Anonymous
Anonymous

Public Storage can not legally release the name or information of the buyer to you. It would be illegal to do so. If the Property Manager is worth their salt though, they will...

Anonymous
Citizens for Storage Reform

The person has a right to recover property under certain conditions. Check with your state. We also recommend filing a police report. As we do not judge, we feel that this sho...

#467921
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I had a storage unit at the Public Stroage in Lakewood, Washington on Bridgeport Ave. They doubled billed me on more than one month, made a "clerical error" in the office and locked me out of my unit another. When I was done using the unit, I cleaned it and was out of...
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Anonymous
atiel

if Kevin had given the manager a two day heads up, which is in the rental agreement, he would have been informed that since the office closes at 6:00 pm it is not possible to ...

Anonymous
Jeff H.

Thanks for detailing this terrible story! For sure, these people run this operation in the most unethical manner possible. The sheer volume of complaints and the nature of th...

#337119
Reply to reviews
I had a storage unit in the Capitol Hill, Seattle location on 13th Ave. On Jan 1st 2011 I moved out and closed my account. I specifically asked the local representative if there was anything else I needed to do when I moved out, he said "no". On the 7th, I received a...
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Hammywill
Hammywill

To the person named \"Hi\": Public Storage does not include the apartment as part of your wages. That is incorrect, at least in Ca they do not include it as wages. Some other ...

Anonymous
Same letter

Seriously? I moved out on the 5th and knew I had a balance (paid it) the letter wasn\'t bad at all..it\'s like 3 section, first says I moved out with a balance, 2nd tells me h...

#215411
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when I vacated, the manager did not do, what they said they are going to do; they said they would take care of me checking out; I had been a customer once before, and I thought getting the "heads up" from the manager was all I needed to do. they hit me with an unpaid...
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Anonymous
victim

Been there with these guys. Managers are too busy making required money for the company to care for their customers. If you find a lawyer willing to help, use the service!

#187995
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Public Storage Storage Unit Review

Public Storage
#942722
What is needed to be done so that I may get taken care of for my belongings that are covered with ray puss and *** on all over them? Someone please help me. I even have insurance on my unit. I've been here for 3 years now this just happen
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