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Billing Practices
Exchange, Refund and Cancellation Policy
Product or Service Quality

seems as though public storage is trying to rob me of everything i own for the second time although my bill is paid up until 2 days from now. Last time they auctioned off all my belongings on the day that it was due.

Claiming it was because i came in ten minutes before close to renew. now it is because they claim that it is not in their system that i only wanted a month. Either way, my bill is due on the 14th and today is the 12th. Two hour bus ride to meet a person i hired to help empty it after speaking with PS yesterday to let them know.

Now i am supposed to start a new job tomorrow and it is either i give up my job and become homeless or lose everything that i own for THE THIRD TIME!! Guess they need more of people's life treasures for their auctions. THIEVES AND LIARS SHOULD BE SUED. Last time it was in Vancouver just by the granville bridge on the kitsalano side and now it is Calgary's Centre Ave NE location.

Buyer Beware. Your things may end up to be their profit.

Product or Service Mentioned: Public Storage Storage Unit.

Reason of review: Poor customer service.

Monetary Loss: $10000.

I liked: Ease of rental.

I didn't like: Customer service or privacy controls etc.

Company wrote 0 private or public responses to the review from Sep 12.
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