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I rented a unit from Public Storage on Okeechobee Blvd in West Palm Beach, FL. I vacated my unit - after paying for the current month (8/17) I called to advise them and asked if I would be receiving a refund for the remainder of the month.

I was told No, that Public Storage does not prorate, as they rent month to month. Yet when I asked why I had to pay for 2 days in May when I got the unit, there was no answer to that! If that isn't prorating , I don't know what is!!!

They are nothing but a bunch of *** crooks and WILL NEVER EVER rent from them again!! What a rip off!!

Product or Service Mentioned: Public Storage Self-storage Storage Unit.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $106.

Preferred solution: Full refund.

I didn't like: Being ripped off.

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