I rented a unit from Public Storage on Okeechobee Blvd in West Palm Beach, FL. I vacated my unit - after paying for the current month (8/17) I called to advise them and asked if I would be receiving a refund for the remainder of the month.
I was told No, that Public Storage does not prorate, as they rent month to month. Yet when I asked why I had to pay for 2 days in May when I got the unit, there was no answer to that! If that isn't prorating , I don't know what is!!!
They are nothing but a bunch of *** crooks and WILL NEVER EVER rent from them again!! What a rip off!!
Product or Service Mentioned: Public Storage Self-storage Storage Unit.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $106.
Preferred solution: Full refund.
I didn't like: Being ripped off.