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Public Storage - Jillian Gonzalez has failed to reimburse me after being locked in facility
Public Storage - Jillian Gonzalez has failed to reimburse me after being locked in facility
Public Storage - Jillian Gonzalez has failed to reimburse me after being locked in facility
On Tuesday May 29, 2018, I got stuck at Public Storage on Lee Highway in Centreville, VA. I was there for about 3 hours from 8 to about 11. While there I called Public Storage’s corporate and talked to people who did nothing but blame me for being stuck. I told them...
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Anonymous
Anonymous

Wow. Sounds like a horrible experience! I’ll never use them!

Anonymous
Anonymous

I can't possibly read such a long post in its entirety. Ma used to lock us in our rooms longer than your stated stay at the facility and we survived. Of course we let the coun...

1.1
I didn't like
  • Poor customer service
  • Cistume
  • Paying for my property to get destroyed
#1416389
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Problems with Public storage

Waiting to see if general manager "gabe" at richardson location will correct problems before making review. It has beed 2 months
I didn't like
  • Slow service not helpful
#1414240
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Manager at location was not a very pleasant person to deal with got charged 60$ for a units that was advertising 1$ for the first month and 26$ a month ha what a joke got there and was told after the insurance and lock I had to purchase in order to even use the unit...
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#1413974
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Over a period of approx. 1 year this employee, Pat, at the Jax Beach, Fl. location have always provided me with excellent customer service. My profession includes numerous travels out of state and Pat always alerts me when a payment is due or there's an issue with my...
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#1413914
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Public Storage - Customer rude

The rep hung up in me because she was listineing to Richard. I told her I’m not trying to upset her I have an issue. She stated if I keep talking she will hang up. WTH!
#1413089
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Public Storage - Terrible

@PublicStorage - Harrassement... The times I have visited the unit Richard in Stafford TX is *** You can’t even view your unit without him standing over you. When asked wot speak to manangement he says he can give that information. As he spits in your face while talking.
#1413080
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Public Storage in Winter Springs, Florida - Rent increase

Every december they increase the rent on my 10by20 storage unit i used to pay 154.11 now it is 162.66 i was there for 2years
2.3
Details
Billing Practices
Price Affordability
Staff
#1412967
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I do not understand why I must pay for an entire month rent when my property will not longer be stored at this facility! I vacated on the 1st and I’m still responsible that makes no sense so basically I’m paying for one day and the company doesn’t prorate ,yet the...
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1.0
I didn't like
  • Customer service
#1412873
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Back in 2010 after being scammed from a landlord on a rental property we were forced to put our possessions in storage. Afterward we were served in a law suit in which a bankruptcy was our only option. Our attorney suggested putting any and all our debts in the...
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#1411570
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work and professional environments are a major part of our lives. However, sometimes an unstable, rude, or mean employee can disrupt workplace productivity, intimidate coworkers, and lead to potential legal or safety problems for a business. Unfortunately, dealing with...
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#1411397
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