Public Storage Reviews
Public Storage Reviews
******* Update 6/27/18 ******* I have finally gotten my things out of storage. I found a company that specializes in vermin removal.
I paid an additional $300 to hire the specialist. The company was able to remove all of my belongings, take them back to their...
- Paying for my property to get destroyed
- Lack of empathy
- No protection
Unbelievable. So they welcome people entering and pro-rating the month, but not on exit.
Because....On exit they make money twice. They know people need to move into their places generally on the 1st, so they take advantage of that and say that you need to pay 30 days, when you need just 1. Then they rent again. Or your credit is junked.
Lopsided contract. Someone in non-class action state or someone who opts out of arbitration needs to file class action.
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Verified Reviewer New ReviewerPoor Customer Service - 495 Buford Drive Lawrenceville GA
User's recommendation: BEWARE - DO NOT RENT from Publix Storage.
- Property manager unresponsive
Loyal Customers Are Gouged
User's recommendation: Find another place to rent and make sure increases ( how often and amounts) are in writing prior to moving in.
Complaint about service and lack of
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Verified Reviewer New ReviewerLock removed, Unit vandalized
Waiting for employee to open unit
User's recommendation: Don’t use Lublic storage.
Lien Sale
I paid most of my payments because I moved out in the second week now I have to pay full month
- Being ripped off
- Unethical practices
- Negligence
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I scheduled my move out date of 10/28/21 I Called 2 weeks ahead to let the manager no I was moving out and all my items would b out the really...
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Verified Reviewer New ReviewerThis is for the facility on 67th and Troost. For some reason it’s not an option on here.
- Garage doors have not worked for six plus months
- Elevators frequently do not work and often smell like urine
- Toilets are often stopped up and left to fester
Bad service
User's recommendation: Don’t use.
Moving out
PROBLEMS WITH MANGMENT
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Anytime you have things in storage, you should keep things organized and preserved and not forget about your things and go back a year later, that is considered negligent in a consumer part. You must keep your things in containers and plastic and make sure you have mouse traps and dust your items every so often.
Don't store any food that rats or mice can open and eat.Things don't stay clean on its own.
The consumer must keep things clean and organized. Not just neglect their items in storage and expect that the storage facility is responsible for the consumers actions.