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Public Storage - Unsatisfied and frustrated
I googled 24 hr access to storage unit, I even asked my property manager before signing contracts. He said yes. After securing a unit I rush to my fire damaged home and proceed to drop off my one of many loads. The gate is lock and there was noone to talk too. I work...
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1.3
#1237329
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So here it is in as small words as I can put it. Grandma passed December 07. My mom lived with her all her life cause my mom is incompetent and is on social security. My mom came to live with me in Washington and had to get her social security transferred here to...
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Anonymous
Mort

No excuses, you failed to pay.

#1235684
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Public Storage - Vermin

rat vermin on everything be careful
#1234774
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Public Storage - Crooks they raise rent whenever they feel like it .

They blew dirt into my unit with leaf blower.... Emailed them with complaint no response.. Company has no integrity whatsoever ...
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Website
#1233067
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You right on that everyone. 26 customers was burglary by insider employees of public storage in March 2018 according to former employees unravel secret out on reviews, socialmedia. I move in that same week. In fact a lot of customers wrote reviews every city and state...
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#1230398
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Public Storage - Hostage keepers

Public storage has changed the gate hours from 6am -9pm to 9am to 5pm. Which is a total inconvenience. My contract saids something diffent. I dont understant how they can do that. I would like to get an atty to look into this meanwhile the fees are increasing. I have to leave work early or come in late.
#1227834
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My unit was broken into, while my condo was having pest control performed. Irreplaceable items were stolen. Not expensive items, so this was not an intelligent thief, but items of personal value. I file a police report and the officer told me this particular storage...
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1.0
I didn't like
  • How you dont cooperate with our community or police
  • Inability to directly contact the location
  • How you dont actually managemant your property
#1220345
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My mother passed away jan 18 2018. I notified local office where unit was at of her passing when making the february payment. Guy in office let me know he would forward info to district manager. I am on the unit as an authorized user. On march 19th my father and i went...
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1.0
#1219579
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Everything in #176 was mine! Not my daughter who retained it for me, i made all payments for over 1 year, they took my $$, but on 3/20/18 they auctioned my belongings, small unit! Tried to settle, but no joke my legal papers,native id.papers, birth cert. Pics , death...
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Anonymous
common sense

kinda dumb to store those documents in a unsecure location tho....{{Redacted}}

#1218439
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I am set up on auto pay with Public Storage however they continue to say that I am late on my payment and charge a late fee. I have theee units so they mix it up as to which one is late nearly on a monthly basis. They refuse to waive fees or investigate as to why they...
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#1218205
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