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Monica Payne....Akron Ohio When I made my payment this month, I found out my unit had been robbed. When I made my police report, the office told me a DETECTIVE had been working the case for 5mth. When I asked the manager about other break-ins, she LIED & said no other...
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1.3
#1260748
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Public Storage - The Worst Day Of My Life

Brooklyn Park, Minnesota
1.0
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On Septemper 25th 2017 My Storage Was Broken Into At Public Storage In Brooklyn Park 7800 73rd Ave N One Employee Told Me Another Employee Had Something To Do With It I Am Now Fighting Them In Court Over Negligence Also For Having A Cut In Their Gate Its So Many Factors I Am Fighting & All I Want Is For Them To Pay Me The Amount Of Money Of The Items That Was Stolen
1.0
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Diversity of Products or Services
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#1257107
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Public Storage's business model is anticonsumer and 100% unhelpful. Once they have your money and a contract, they could care less about servicing your needs. Today's outrage: I called the local number and no one picked up. Instead the call was ported to National...
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#1252681
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Public Storage - Complete ripoff lied about 1 monthfree

1.2
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They prorate your 1 month free and charge you half by mid month so it’s NOT a month free fraudulent advert yet they don’t prorate when you leave !stay away too many other companies
1.2
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Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Turnaround Time
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#1248519
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Public Storage - RIP OFF

Rented a storage unit for 6 months PAID IN FULL but then they do a RENT INCREASE and you have no choice but to pay it or move all your stuff again!! SO I WILL BE DOING SEVERAL SOCIAL MEDIA POST TO WARN CONSUMERS!!
#1247953
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Public Storage - Greed

Public Storage - Greed
I did not even have this storage for 4-5 months off University Blvd Jax, FL and they went up $10.00 a month on my rent. Im in Salzbacker homless shelter and you need more money from me, really. 904/234-6094..
#1247829
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Public Storage - They make double rent!

Largo, Florida
1.0
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Customer service
If you vacate on the first of the month, you still have to pay for the entire month. Even though you don't have access to the unit anymore. They then can rent it to some other fool and make double rent for that month. What a rip off!!!!! I found several of the same complaint.
1.0
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#1246932
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PUBLIC STORAGE CORPORATE THIEVERY, DEFRAUDING CUSTOMERS, VIOLATING CA LAWS
I just filed a big lawsuit on March 15 2018, and Public Storage was just served last week. April 27, 2018. The suit is 178 pages and 17 Causes of Action for their scofflaw corporate policies that do indeed chronically Violate the Laws of California as well as Violating...
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Anonymous
Pissed

Has anyone here ever been charged a full months rent when they moved out by the third of the new month?Michael at the Pittsburg (older location) told me I would have to becaus...

1.0
I didn't like
  • No ethics or moral compass corporate thieves violate ca laws
#1244700
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Public Storage - Damage, Despair, Disgust
Public Storage - Damage, Despair, Disgust
Public Storage - Damage, Despair, Disgust
Public Storage - Damage, Despair, Disgust
Public Storage - Damage, Despair, Disgust
Public Storage - Damage, Despair, Disgust
I've been at the same Public Storage facility for 7 years. I recently bought a house so it was time to get my things out of storage. I hired a moving company specifically to get my items out of Public Storage. I met the movers at the property location and we headed...
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Anonymous
Check

You claim $5000 damage. May I inquire as to the cost of storage of $5000 worth (7 years ago) of items for 84 months ? At $60 per month, you paid more than the stuff was worth ...

GrandAfricanCivet
GrandAfricanCivet

Deplorable. Do not risk your health. If several able-body moving men were told it is a health hazard, it is a health hazard to you particularly since you indicate you are not ...

1.6
I didn't like
  • Lack of empathy
  • Genuine negligence
  • Paying for my property to get destroyed
#1241939
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Public Storage - Unfair

Tampa, Florida
They called me on 4/20/18. About my payment. I told them that ill be in on Tuesday, today to make the payment. I called them twice no one answered. Hours after they called me n told me my unit has been sold i lost everything. I kept tell rhem im coming in with rhe payment, it didnt matter.
#1240109
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