The manager, Meg, was aware of an infestation in a locker behind our and never notified us of her discovery. Months after, we went to vacate our storage locker and EVERYTHING was covered in vermin fecies.
We had to throw out our infested property and wear gloves to move our items. If she had warned us at the time (months and months prior) maybe we could have salvaged valuable property. After speaking with her, she said her policy is "rent at your own risk" and she had no liability. Terrible service!
And as renter, I EXPECT a clean facility. This place is disgusting and I will never use them again.
Product or Service Mentioned: Public Storage Storage Unit.
Monetary Loss: $800.