Big Timber facility. Elgin, IL
unit door is currently blocked by snow and ice.
This has happened all winter and for days and weeks at a time have not been able to access the unit. Office says they will get snow removed, then they never do. Asked for a refund or discount since they said they would take care of it, and all I got was a late fee for paying a day late in advance for the first time in almost a year. This place sucks.
The office people suck. The picture attached is from today 3/24/15 and I cannot access.
Never will I use public storage again. Ripoff and *** people working in the office.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of public storage storage unit. Public Storage needs to read this review and look into the issue (if any) according to poster's claims.