Product: Public Storage Storage Unit Clear all filters (0 of 436 reviews match)
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Storage fees, late fees, lien fees change every month. Tried contacting the manager never answe the ph. Needed to schedule a move out. They say I have to pay the full month even if I wanted to just pay for half of the month. Bad check fee has been on my account for 3...
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Anonymous
Storage employee

The fees do not change every month. The 1st page of the lease has the fees on it. Over the years they have increased the lien fee and lien sale fee. Late fees are always $20 o...

1.0
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Public Storage Storage Unit
#1380247
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We had the moving company come to move our furniture and valuables out of storage, but due to Mold they couldn’t move it. We had the lowest unit in the storage complex & several inches of water seeped in from rains. Our furniture & valuables still sit up in Woodbury MN...
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Public Storage Storage Unit
#1378054
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I rented a storage space at public storage locate at 3291 camp creek pkwy in east point Georgia; my lock was mistakingly clipped by a lock smith and left for God knows how long unlocked and wide open. As a result of this some of my clothes and furniture was damaged...
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Anonymous
Storage Employee

Speak with the District Manager. If the office won't give it to you in the office, it should be on the placard on the desk at every office along with his or her email address....

1.0
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Public Storage Storage Unit
#1374162
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When going to the unit to pick up something our storage unit was leaking. We let the office staff know because water was getting on some of our boxes and furniture and mold & cockroaches were appearing in the unit as well. They put in a maintenance request and nothing...
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Public Storage Storage Unit
#1372321
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Public Storage - Storage unit

My storage got water damage, and public storage threw out 3 boxes of stuff. No notice . They were supposed to take pictures of my stuff. Still have not seen one picture. I vacated out of there. Would never use again.
1.0
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Public Storage Storage Unit
#1369653
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I rented a 10x25 unit from Public Storage based on an online special of 50% off first month's rent. Being that it's a large unit, it's going to be pricey. Normal price was $169. But with all the added fees and taxes, I paid like $120 the first month, but whatever, I...
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Anonymous
Storage Employee

You moved in shortly after Labor Day. I know PS was running a Labor Day special low rates for a limited time (3 months) Meaning your rate would be at the low move in rate only...

1.9
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Public Storage Storage Unit
#1367569
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DO NOT RENT FROM PUBLIC STORAGE

I have a storage unit for a year because I'm in a domestic violence shelter i mostly have boxes of pictures papers certificates books and some clothes. Since I've been there they have gone from 133 to 194! 40 in one price increase! I also went the other day with my advocates and theres mice in there shredding my stuff. They wont take any liability and say sorry nothing we can do.
1.0
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Public Storage Storage Unit
#1366401
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I wish I had done my due diligence before getting a storage unit here. I called their 800# because I thought my payments were set up to automatically be deducted from my credit card. No one ever explained this has to be done via the website. I called when I received...
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Anonymous
Storage Employee

The person you spoke with in the office is correct. They can not waive a late fee in the office. None of us can, we just do not have that ability. What we can do is "Create an...

Product
Public Storage Storage Unit
#1360925
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I went to public storage on sand hill and Charleston , my code to enter was not working so elderly gentlemen let me in then of course to exit code wasn’t functioning I went to front and lady was initially rude i explained that The code to enter does not work so she...
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1.0
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Public Storage Storage Unit
#1357317
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After the storm, I moved her furniture into a 10x25 unit at the Public Storage in League City, off League City Parkway. The rent was $199. Less than 6 months later, they raised the rent by $40. By this time, we had placed my mom in a facility. I called, explained the...
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Public Storage Storage Unit
#1354403
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