Product: Public Storage Storage Unit Clear all filters (0 of 436 reviews match)
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Back in 2010 after being scammed from a landlord on a rental property we were forced to put our possessions in storage. Afterward we were served in a law suit in which a bankruptcy was our only option. Our attorney suggested putting any and all our debts in the...
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Public Storage Storage Unit
#1411570
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Public Storage - Rate increase

I rented a 10x30 unit on May 4 2018 And 3 months ago you all increased the rent over $30 additional and gave no notice what so ever. Your business model is awful bring them in at lower rent then pow increase. Dave Renfrew
Product
Public Storage Storage Unit
#1408001
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I have been renting a storage unit from PUBLIC STORAGE, In St. Louis MO which contains my Life's-Valuables for approximately 1 year @ a rate of $191 per month. I incured a late fee every month after having to pay my storage Rental Fees after the first of the month, due...
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Anonymous
Brett

Easy to respond to if interested

PeacefulAardvark
PeacefulAardvark

Read your lease. It clearly states that when a lien is put on your unit for non payment, they take ownership of the belongings until payment is made, which means the cut the l...

1.0
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Public Storage Storage Unit
#1401552
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Public Storage - Broke my furniture
I rented a unit at the rte 130 Edgewater Park facility. In June of 2018 P.S had a company called Janus come out a replace all the doors, mind you I have no say in this. The installers pulled out my 6 1/2 to 7 feet long top piece to a very large glass and mirrored...
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Edgewater Park, New Jersey
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Public Storage Storage Unit
#1398855
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Public Storage - 26% rate hike after just a few months
I selected public storage as my storage facility in June 2018, for a rate of $65 per month, a 5x10 storage unit. I just received notice that beginning Dec 2018 my rate will be $82 per month, a $17 hike, 26%. This is very high rate increase and the facility has limited...
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PeacefulAardvark
PeacefulAardvark

Your first rate increase is 6 months after renting then yearly after that. The lease does mention rate increases

2.5
Product
Public Storage Storage Unit
#1392911
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Was Storall then public bought it. Rates has skyrocketed, from 129$ to 209$ in less yhan a year. Place is dirty beyond belief, equipment went from 6 carts to 2 with one badly broken. Every time you go in Its new staff. Just a mess. This is the one in Boyton Beach, Fl...
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Anonymous
Storage Empoyee

Call customer service 866-684-6436. There's no reason for a dirty property. We are supposed to walk the facility and clean daily. Tell them about the state of the facility and...

Product
Public Storage Storage Unit
#1392704
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Public Storage at 4630 Babcock St NE, Palm Bay, FL 32905 the salesperson Debby is cheating the customers. The difference between the price at the time of reservation and the price when the customer taking a unit on average $8.00 a month over the regular price. First...
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1.0
Product
Public Storage Storage Unit
#1392247
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I have never posted a negative comments but this has pissed me off that I need to try and warn people of a scam they are running. I did research on finding the right size and right location and went online. I found a great price and i Secured a unit using internet and...
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Anonymous
Storage Employee

It sounds like you moved in on a special pricing time. They often offer a low rate at Memorial Day & labor Day. In teeny tiny small print you will find that it says "this rate...

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Public Storage Storage Unit
#1391123
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Public Storage - Reservation?

Made a reservation for a space, went in only to find out my space was given to someone else. I was under the experience "reservation meant reserve for me". Suggestion: construct the reservation policy to support the true meaning of "reservation". Give a reasonable holding time. Charge a fee,if not secured
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Public Storage Storage Unit
#1385479
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Public Storage - Everything ruined

17 months and nearly $300 per month and everything has mold and mildew. Our whole life ruined.... no call backs from claims adjuster and email from him was condescending. What a bunch of jerks! Sad
1.1
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Public Storage Storage Unit
#1385115
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