Product: Public Storage Storage Unit Clear all filters (340 of 340 reviews match)
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I am a Havery person.I moved my stuff well what was left into storage on 12/18. The bill was paid on 31st of Jan though my savings account online . The bank has verified they never took the money . I get an email saying I know now owe all these late fees a bad check...
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1.7
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Public Storage Storage Unit
#1184810
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Ive had a unit for several years now at 10810 Vanowen Street North Hollywood, CA 91605.I rented another undit closer so home. Upon moving i realized all my hand bags along with studen loan paper were gone. Boxes gone thru and 2 broken vases. My Insurance claim was...
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1.5
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Public Storage Storage Unit
#1184347
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Public Storage - Need to talk to corporate security

Unit robbed. On-site representatives had no idea what to do. Need to talk to ANYONE that can get me video and access logs for a 5 day period. Police called. Insurance claim initiated. Need IMMEDIATE assistance. John Mixon (district manger) is not answering his phone and there is no way to leave a v/m for callback request.
1.0
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Public Storage Storage Unit
#1183976
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I made the reservation online, i could not get the unit for 2 days.The computer system was down. Everyone was scrambling for storage after Harvey. Our home flooded, we moved what little stuff we had left to the storage. Then 4 months later they increased the rate 20%....
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2.2
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Public Storage Storage Unit
#1183590
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Public Storage continues to rip people off. They are worthless. It was difficult trying to reach corporate to get help with this matter. The local office could not help me. I was very dissatisfied with customer service. I could not get a call back. I will continue to...
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Anonymous
Cojuana mitchell

I am going threw the same situation.My things are ruined by rats.The customer service was so bad when I tried to resolve the issue I was trespassed of the property.My items ar...

1.0
Product
Public Storage Storage Unit
I didn't like
  • Horrendous increase of price suddenly
#1178210
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Rented in Aug 2017 worst heatwave ever, upstairs absolutely no ventilation, impossible to stay longer than 30 mins without becoming heat sick, I payed on time or close every month.Then Oct 2017 elevator doesn't work. Come Nov 2017 i decide to scale down my expenses and...
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1.0
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Public Storage Storage Unit
#1172069
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On 1/9 I was at my unit rearranging things in there to make room to take my Christmas decorations back left this facility around 145pm.At 925pm someone broke into my unit. They have them on video of 2 males and 1 female walking into the building, walking all around the...
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Anonymous
Anonymous

Be sure to collect all of the evidence that you can find, since you will have to sue them in small claims court. You can also file a claim with your homeowners' insurance.

1.0
Product
Public Storage Storage Unit
#1168445
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I reserved a unit for my son.the process with the reservations was quick easy and I thought informative. they even helped with getting the right size unit. They had a move in special, $1 first month, $24 administrative fee. So we sent my son down with enough money to...
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Public Storage Storage Unit
#1166928
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Public Storage stole everything

In spring of 2014, after paying thousands of dollars to store my belongings for about 3-4 years, worth around $50-60k, I can’t bsck fron traveling out of the country and was told everything was “sold at auction” and I had no rights.
1.0
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Public Storage Storage Unit
#1166652
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When you move out they WILL NOT prorate your storage.SO if you have to move out on the 6th, then you STILL HAVE to pay for an entire month, that is messed up. Even an apartment allows you to prorate. They raise the rent up every year for the last 3 years. This is for...
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1.3
Product
Public Storage Storage Unit
I didn't like
  • Horrendous increase of price suddenly
  • Price increase
  • No prorate when moving out
#1166528
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