Product: Public Storage Storage Unit Clear all filters (365 of 365 reviews match)
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they raise the rates without warning at this facility what a rip offf artist!!! they suck!!Shocked.a binch of crooks whom i should have never got involved with. as a senior citizen veet iwaish i had never gotten involved with. their ofiice in glendale ca is also a...
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1.1
Product
Public Storage Storage Unit
I didn't like
  • Suck that says enough
#1265512
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Public Storage - RIP OFF

Rented a storage unit for 6 months PAID IN FULL but then they do a RENT INCREASE and you have no choice but to pay it or move all your stuff again!! SO I WILL BE DOING SEVERAL SOCIAL MEDIA POST TO WARN CONSUMERS!!
Product
Public Storage Storage Unit
#1247953
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Public Storage - Unsatisfied and frustrated
I googled 24 hr access to storage unit, I even asked my property manager before signing contracts. He said yes. After securing a unit I rush to my fire damaged home and proceed to drop off my one of many loads. The gate is lock and there was noone to talk too. I work...
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1.3
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Public Storage Storage Unit
#1237329
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Public Storage - Crooks they raise rent whenever they feel like it .

They blew dirt into my unit with leaf blower.... Emailed them with complaint no response.. Company has no integrity whatsoever ...
1.0
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
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Tracking Tool
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Public Storage Storage Unit
#1233067
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26 customers was burglary by insider employees of public storage in March 2018 according to former employees unravel secret out on reviews, socialmedia. I move in that same week. In fact a lot of customers wrote reviews every city and state in USA about public storage...
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Public Storage Storage Unit
#1230398
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Public Storage - Hostage keepers

Public storage has changed the gate hours from 6am -9pm to 9am to 5pm. Which is a total inconvenience. My contract saids something diffent. I dont understant how they can do that. I would like to get an atty to look into this meanwhile the fees are increasing. I have to leave work early or come in late.
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Public Storage Storage Unit
#1227834
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Not expensive items, so this was not an intelligent thief, but items of personal value. I file a police report and the officer told me this particular storage facility (Public Storage on Realty Dr, Carrollton, TX) does not cooperate with local law enforcement. They...
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1.0
Product
Public Storage Storage Unit
I didn't like
  • Negligence
  • How you dont actually managemant your property
  • Inability to directly contact the location
#1220345
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Everything in #176 was mine!Not my daughter who retained it for me, i made all payments for over 1 year, they took my $$, but on 3/20/18 they auctioned my belongings, small unit! Tried to settle, but no joke my legal papers,native id.papers, birth cert. Pics , death...
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Anonymous
common sense

kinda dumb to store those documents in a unsecure location tho....{{Redacted}}

Product
Public Storage Storage Unit
#1218439
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Public Storage - WOW. Only one bolt to hold up the lock.

The gentleman rented me the storage unit . The unit with only one bolt the lock off the lock falls and swing .I will post i up some pictures.i went back several times only to see that the unit still had the same lock up there with one bolt on it. Weeks went by ,only one bolt and it was dirty.
Product
Public Storage Storage Unit
#1215518
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Public Storage - Nothing Good to Say...
In mid 2017, I rented a 10x20 unit at the Public Storage facility located at 1 Storage Road in Beaufort, South Carolina 29906. While I initially requested a 5x5, I was told that a small unit was unavailable but that they would offer me a great move in special - only $1...
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1.9
Product
Public Storage Storage Unit
#1210181
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