Manufacturer: Public Storage Category: Storage Units Clear all filters (290 of 290 reviews match)
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He became literally enraged when i asked for copy of contract reasons for just raising your bill said its a mo to mo billing wouldnt believe me when i said i had Brandy on voice mail whom had changed my info email address phone number over the phone he had pulled up my...
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1.0
Product
Public Storage Storage Unit
#1081733
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My complaint against Public Storage @ 895 Cobb Pkwy Marietta,GA the District Mgr is Greg Lovelace. I moved my property out only to find all my boxes had been gone thru, bags ripped, missing property, damaged property, furniture, cords ate thru and rat droppings on...
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1.0
Product
Public Storage Storage Unit
I didn't like
  • Damaged and stolen property
#1072266
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DO NOT USE PUBLIC STORAGE!!! They sign you up as a new customer at a very reasonable rate, then continue to raise your rate by $20. My beginning rate was $145, it quickly jumped to $164, then $184, now at $198. At this time they are advertising the same size unit at...
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1.0
Public Storage Worthington, Ohio
Product
Public Storage Storage Unit
#1068606
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Public Storage Storage Unit Review

#1039563
1.0
Terrible in the process of suing their *** the bill was paid and they refuse to take the lock off of the *** unit. *** public storage *** crooks
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Public Storage Storage Unit Review

#973957
5.0
I recomend this storage place to anyone in need of storage ....exellent location great custumer service
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Public Storage Storage Unit Review

#942722
What is needed to be done so that I may get taken care of for my belongings that are covered with ray puss and *** on all over them? Someone please help me. I even have insurance on my unit. I've been here for 3 years now this just happen
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Public Storage Storage Unit Review

#941128
1.0
Today, October 21, 2016, I went to check on my things in my storage unit at Public Storage, and found my things were stolen out of my storage unit. Customer service was so nonchalant and rude and I was told to just file a claim and police report and come back. I'm suing this joke of a company.
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Public Storage does not refund any remainder $ for the rest of month. You have to vacate by the 6th of month for them to prorate your payment. That is simply WRONG. Competitors allow to the 15th of month for a prorated cost. BEWARE: Public Storage raises their rates...
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2.2
Product
Public Storage Storage Unit
I didn't like
  • Price increase
  • Customer service and rate hike policy
#1068586
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Then I got a letter, from PUBLIC STORAGE, stating I had 2 weeks to move my things because they're renovating that building. I moved my stuff to another of their locations. The security lights and the light in the unit both did not work. Also had huge holes in the...
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1.3
Product
Public Storage Storage Unit
#1050498
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Wynette James and My storage unit#2198 was mishandled by the Public Storage on 10855 NW 7th Avenue Miami, Florida 33168.I really need to speak to a supervisor or who this may concern.... There are some very very important papers and medications that was in the storage...
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Product
Public Storage Storage Unit
#1043565
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DONT YOU EVER USE THIS COMPANY..YOU WILL BE SO SORRY, THAT ONE DOLLAR FIST MONTH "BS", IS NOTHING, ANDD THOSE CHEAP MONTHLY RATES TO START WITH.WELL IN NO TIME AT ALL, YOUR RENT IS DOUBLED, OR EVEN MORE A MONTH FROM THEM CONSTANTLY RAISING IT EVERY 3 TO 5...
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Anonymous
Lisa Ray

I had great service, not sure what state this is in but I live in Ohio and i have rented since 1983, i have never had an issue, no one likes when prices go up at any business,...

Anonymous
Mary Whitaker

obviously this person above me had some personal issues to be that angry he had to tell the internet....lol I am a very pleased customer and have never had any issues, I also ...

1.0
Product
Public Storage Storage Unit
I didn't like
  • Connstant rate hikes
#1032627
Reply to reviews
If you rent from Public Storage, you prepay the unit....Of course. But if you move out after the 6th...Say the 10th, you have to pay the entire month and get nothing back. Word to the wise, DON'T RENT FROM THEM. Find a storage place that prorates your rent. You are...
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1.0
Product
Public Storage Storage Unit
#1021118
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FROM WHAT I HAVE READ FROM OTHERS PEOPLES REVIEW IS THE EMPLOYEES PROBABLY TAKE WHAT THEY WANT AND THEY TELL YOU ITS BEEN AUCTIONED OFF! WELL THEY MESSED WITH THE WRONG PERSON THIS TIME! MY SISTER IS THE ATTORNEY GENERAL OF THE CITY THEY RESIDE IN. I AM SUING AND I WILL NOT QUIT UNTILL THIS COMPANY GOES OUT OF BUSSINESS! PUBLIC STORAGE...
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Anonymous
Anonymous

I went thru a similar situation. I'm in Durham, NC and I rented from public storage on kangaroo Dr. I wasn't even a month behind and they auctioned off my stuff. It can't be l...

Anonymous
Anna Tasha Birch

Contact me on FB messengerI had numerous rate increase, filthy area never cleaned unless I asked. In the end with all the rate increases and late fees. They said the auctioned...

1.0
Product
Public Storage Storage Unit
#1005265
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My credit card was drafted for a prorated charge of $88 on the first of the next month. The charge was non refundable even though I had moved out within the first 30 days. I was not warned about this and suspect that Public Storage does this on purpose to many people..
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Anonymous
Anonymous

You get what you deserve if you don't read the fine print. Of course they do it on purpose. They're counting on clueless consumers like you.

Product
Public Storage Storage Unit
#1001163
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