Product: Public Storage Storage Unit Clear all filters (0 of 432 reviews match)
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O we contacted them many times. We stored at a place in lawerence kansas off of haskell. My husband had put down first months rent and prorated for what i think was a couple days at the end of the month we moved in. So when they called , I had assumed we were only 1...
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1.0
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Public Storage Storage Unit
#1421927
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Public Storage - Dissatisfied Customer

I have made several attempts at resolving an issue my daughter had with one of your storage units. I have called and left several messages to pay the balance owed. No one returns a call and there are no customer service representative to answer a phone. You can continue to add additional fees and costs to an account that cannot be paid except by me. Your customer service is horrible.
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Public Storage Storage Unit
#1421655
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I have had this unit for 2 years and today they changed the policy. I have paid until 2019 but they will not allow anyone access to the unit. I am out of state and leaving out of the country and all they could say was they are sorry and they understand. Now they said...
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1.0
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Public Storage Storage Unit
I didn't like
  • Unethical practices
  • Contract changed afterwards
  • Unprofessional
#1418393
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Problems with Public storage

Waiting to see if general manager "gabe" at richardson location will correct problems before making review. It has beed 2 months
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Public Storage Storage Unit
I didn't like
  • Slow service not helpful
#1414240
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Manager at location was not a very pleasant person to deal with got charged 60$ for a units that was advertising 1$ for the first month and 26$ a month ha what a joke got there and was told after the insurance and lock I had to purchase in order to even use the unit...
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Public Storage Storage Unit
#1413974
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Public Storage - Rent increase

Every december they increase the rent on my 10by20 storage unit i used to pay 154.11 now it is 162.66 i was there for 2years
2.3
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Product
Public Storage Storage Unit
#1412967
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Back in 2010 after being scammed from a landlord on a rental property we were forced to put our possessions in storage. Afterward we were served in a law suit in which a bankruptcy was our only option. Our attorney suggested putting any and all our debts in the...
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Public Storage Storage Unit
#1411570
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Public Storage - Rate increase

I rented a 10x30 unit on May 4 2018 And 3 months ago you all increased the rent over $30 additional and gave no notice what so ever. Your business model is awful bring them in at lower rent then pow increase. Dave Renfrew
Product
Public Storage Storage Unit
#1408001
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I have been renting a storage unit from PUBLIC STORAGE, In St. Louis MO which contains my Life's-Valuables for approximately 1 year @ a rate of $191 per month. I incured a late fee every month after having to pay my storage Rental Fees after the first of the month, due...
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PeacefulAardvark
PeacefulAardvark

Read your lease. It clearly states that when a lien is put on your unit for non payment, they take ownership of the belongings until payment is made, which means the cut the l...

1.0
Product
Public Storage Storage Unit
#1401552
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Public Storage - Broke my furniture
I rented a unit at the rte 130 Edgewater Park facility. In June of 2018 P.S had a company called Janus come out a replace all the doors, mind you I have no say in this. The installers pulled out my 6 1/2 to 7 feet long top piece to a very large glass and mirrored...
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Edgewater Park, New Jersey
Product
Public Storage Storage Unit
#1398855
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