Product: Public Storage Storage Unit Clear all filters (0 of 436 reviews match)
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The customer service department of Public Storage will not tell you all of your options when it is time to move out. Nor will the onsite management staff or even corporate. I talked to all 3. If you move out before the 15th of the month and BEFORE you pay your final...
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Anonymous
Brittany D

If your unit is auctioned and you have a refund coming, how long does the Storage Unit company have to give that refund?

Anonymous
Anonymous

This has probably changed by now. I just read my contract and it clearly says "Occupant shall not be entitled to a refund of a pro rata portion of the Rent for the month in wh...

Osseo, Minnesota
Product
Public Storage Storage Unit
#191214
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when I vacated, the manager did not do, what they said they are going to do; they said they would take care of me checking out; I had been a customer once before, and I thought getting the "heads up" from the manager was all I needed to do. they hit me with an unpaid...
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Anonymous
victim

Been there with these guys. Managers are too busy making required money for the company to care for their customers. If you find a lawyer willing to help, use the service!

Product
Public Storage Storage Unit
#187995
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My Storage Unit at Public Storage (in Fife, WA)was broken into 3 times!!! Now I just get message on my answering service there is yet ANOTHER "emergency" issue regarding my storage unit!! On two of these occasions I was told there were other break ins at the same...
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Anonymous
Anonymous

My storage in CA broken into and I have very unique collectable items, fossils and antiques. Don't know what to do

Anonymous
Anonymous

no kiddingmy storage unit in Fife was also just broken into and now Im worried mhy whole life of personal items is gone. I should of never moved there. I am getting my stuff o...

Product
Public Storage Storage Unit
#179596
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Left without.My daughter had things in storage for a few months. And due to the heavy rains we've had, when she went to get them, there was mildew on them. Fortunately, she purchased the offered insurance. Well, the manager told her to call the insurance company. She...
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Anonymous
cheers

Its their Insurance holding company that you pay. Look closely at the address and the contact name, insurance against 'them' and for $ them . yes its gravy for the corporate o...

Anonymous
Citizens for Storage Reform

Please let us know how this turned out. At the present time the insurer underwriter is a company called New Hampshire Insurance. Apparently either the underwriter or their age...

Product
Public Storage Storage Unit
#162109
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my complaint is that public storage said they would give me till the end of the month to pay my bill and by the 28th of the month they sold my property and now they are my credit report talking about i owe them 334.oo dollars . if there is someone out there that could...
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Anonymous
leroy

Sold our things also! Three weeks late on payment, and no warning of any kind! They are rip offs! A lot of keep sakes gone! They are a bunch of cold hearted bxstxrds!!!

Anonymous
Vendor

As a vendor for PS, I can tell you that people losing their items is not really that uncommon. We have had Propert Managers walk us out to units to vacate only to have their D...

Product
Public Storage Storage Unit
#159684
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Public Storage is not a member of the Better Business Bureau, which has raised a red flag for many customers. Upon further investigation into complaints lodged with the Better Business Bureau against Public Storage, each facility with an outstanding complaint is listed...
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Anonymous
Vogelman

I have been infested by bugs and damp! This is a very abusive and hostile company--stay away! I told one of their people to stop calling me by my first name, he just kept o...

Anonymous
areyoudeaforjustblind

Hey Hammywill, Again you show your ignorance. JohnQ said that the rating was in LA,Cali NOT Glendale Cali you ***. The link you give is for....wait for it....Glendale.First I...

Product
Public Storage Storage Unit
#133426
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