Product: Public Storage Storage Unit Clear all filters (0 of 436 reviews match)
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seems as though public storage is trying to rob me of everything i own for the second time although my bill is paid up until 2 days from now. Last time they auctioned off all my belongings on the day that it was due. Claiming it was because i came in ten minutes before...
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1.4
Product
Public Storage Storage Unit
I liked
  • Ease of rental
I didn't like
  • Customer service or privacy controls etc
#1354130
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I have stored on Old Blossom Trail for approx. 3 years. New Towels in Plastic zipped bagged (photographed) water damaged in storage. Manager Mr. John, personally disposed...Pulled personal items out a few days ago wet again..determined Enough is Enough and took every...
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Anonymous
Storage Employee

I'm sorry, I'm confused??? Your items were found damaged, wet etc and you did not take you things out the moment you saw that? You could have transferred to another unit or va...

1.8
Product
Public Storage Storage Unit
#1351270
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Public Storage Canada - They suck

Public Storage Canada - They suck
Public Storage Canada - They suck
Public Storage Canada - They suck
Public Storage Canada - They suck
Public Storage Canada - They suck
Public Storage Canada - They suck
I was told that the units where clean but rats live in there everything I own is gone ruined by rats and *** and them eating and *** on all my belongings
Product
Public Storage Storage Unit
#1349262
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The security gate at this Richmond, Virginia facility, at 10110 Midlothian Turnpike, has not worked since May. The regional manager Callie takes no responsibility for the problem and is all too eager to remind the customer that their contract payment covers storage...
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2.1
Bon Air, Virginia
Product
Public Storage Storage Unit
I liked
  • Alicia
I didn't like
  • Phillip or callie
#1347504
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I WENT TO MY UNIT THE OTHER DAY IN FARMINGTON MICHIGAN TO DISCOVER TWO VERY VALUABLE HOCKEY STICKS WORTH THOUSANDS OF DOLLARS HAS BEEN STOLEN. DUE TO A DESIGN FLAW IN THE UNITS THERE IS A 6 INCH GAP BETWEEN UNITS THAT ALLOWS SOMEONE TO REACH OVER AND STEAL ANY ITEM IF...
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1.0
Product
Public Storage Storage Unit
I didn't like
  • Personal property stolen from unit while locked
#1347225
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The Public Storage forced me to pay for whole month of September because i didn’t vacate the unit on 31 August but on 3 September,and i found out that they can use the storage even I pay for September,I tried to get in touch several times with manager but no one...
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PeacefulAardvark
PeacefulAardvark

The lease clearly states it's month to month. Meaning you'd have to be out by the last day of the month to not be charged for the following month. The lease also states to not...

1.0
Product
Public Storage Storage Unit
#1346809
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I am planning a move out and called about my unit and they tell me that I am still responsible for the full month with me moving on the 4th of Sept. I have been there 11 yrs and now this BS. I need someone to please call me. Charles Crittenden 228-213-3516 My unit is...
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PeacefulAardvark
PeacefulAardvark

Unfortunately that is the Company Policy on vacating. If you are occupying the space on the first of the month, you are responsible for payment on the full month. They do not ...

Product
Public Storage Storage Unit
#1343667
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I had explained to them that I had been hurt at work so I was off for a little in July. They told me I could pay my bill by August 28th so I paid the bill August 26th and then I found out my account didn’t release the money so I went to the public storage on the 29th...
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3.3
Product
Public Storage Storage Unit
#1343249
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Public Storage - Increase rate twice in a year

Rates were 115.00 in april 2017 by october 2018 had increased to 162.00. Read the small print on your contract! The security door sometimes doesn't work. I should have done better research....shame on me.
Product
Public Storage Storage Unit
#1342761
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Public Storage - Rats in unit

Public Storage - Rats in unit
Public Storage - Rats in unit
Public Storage - Rats in unit
Public Storage - Rats in unit
Rats *** in my unit and in some of my boxes. I am in the military and deployed for a year to find my items like this. Some things i have to throw away. Told the manager on duty. She was not concerned. Just handed me a pamplet to contact someone. Very angry and disgusted. The moving team has to go through everything and deal with this.
Product
Public Storage Storage Unit
#1340030
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