Product: Public Storage Self-storage Storage Unit Clear all filters (0 of 31 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
I've been in this unit in Gig Harbor WA for less than 6 months.Was not very impressed with he unit when I moved in in November 2016. While I was moving in I noticed that the "Staff" was often missing during office hours, left early, locked gate early, was unable to get...
Read more
Anonymous
H.L. Bryant

I tried to leave a review of Public Storage, but there was no option to select that I was renting a storage unit.

2.0
Product
Public Storage Self-storage Storage Unit
I liked
  • Unannounced and exorbitant rent increase
#1028626
Reply to reviews
Show

Public Storage Self-Storage Storage Unit Review

BEAWARE:: WRONGFUL AUCTIONSALE with NO MAIL NOTICE!! WRONGFUL FEES. UNTRAINED Employee. NO customer Service.
1.0
Details
Additional Services
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Product
Public Storage Self-storage Storage Unit
#1025848
Reply to reviews
I had back the key that she had offered and said that "I will file my complaint with AmEx and will not pay the charges". Now I see that Public Storage has 100s of complaints! Shame on me for not checking earlier. Use your judgement about doing business with Public...
Read more
1.3
Product
Public Storage Self-storage Storage Unit
I liked
  • Manager krys was pleasant - until i asked for refund
I didn't like
  • Absolute inflexibility despite cancellation in 22 hrs
#1010850
Reply to reviews
After just 4 months raised the rent by 30%.Stating that this was national increase. However, checking on line at other PS in the same area and the same location they had same price and even lower, as much as $57 lower.I've been doing research and this company are very...
Read more
Anonymous
Rex

You are correct. They will make up all sorts of reasons for raising the rent, and if you point out that they have units for rent at a lower price, they still dont give you the...

1.0
Product
Public Storage Self-storage Storage Unit
#973980
Reply to reviews
Got an email stating my bill was due by a spacific day,my BMW was stolen so long story short i got the $325 together a day late i called to pay it and was told my unit was sold at a auction, I dropped the phone and could not stop crying my entire life my childrens...
Read more
Product
Public Storage Self-storage Storage Unit
I didn't like
  • After what i experience
#957758
Reply to reviews
I have been renter of one of their largest units for almost 9 years.Auto-pay, never late payment and, frankly, this company operates in a deplorable, dispicable manner!! almost 10% rent increase EVERY single year. I am thoroughly disgusted with this company and will be...
Read more
Product
Public Storage Self-storage Storage Unit
#930274
Reply to reviews
Show

Public Storage Self-Storage Storage Unit Review

Awful place. Moved in and told i had to have their insurance and lock. Threaten to call corprate and they backed down. Was one month late and prepared to pay 29$ fee but they added 57 $ for grins and cut my lock off. Probably stole whatever small things they wanted. Rates guatanteed to go up every 6 months.
1.0
Details
Additional Services
Customer service
Price Affordability
Staff
Value for money
Product
Public Storage Self-storage Storage Unit
#915081
Reply to reviews
I strongly do not recommend using this storage facility.My husband and I stored our belongings here while moving to our new home. The property manager had us buy 2 locks for our doors, which we did, and she told us the other door to our unit was sealed. After a couple...
Read more
1.0
Product
Public Storage Self-storage Storage Unit
#894973
Reply to reviews
Show

Public Storage Self-Storage Storage Unit Review

This company does not do it's customers right...they are always going up on rent.. They say for utility cost..taxes..etc..that is bull ***.
1.0
Details
Additional Services
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Product
Public Storage Self-storage Storage Unit
#894851
Reply to reviews
The first time i have used a public storage facility and to my knowledge they added an option fee before even letting me know and then call me right as they're doing the auction to tell me that they're auctioning off my things and I had no idea this company is...
Read more
2.3
Product
Public Storage Self-storage Storage Unit
#840938
Reply to reviews