Product: Public Storage Self-storage Storage Unit Clear all filters (0 of 31 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
The hurricane path was forecast to be 500 miles from me. I did not get generators, cables, cords, emergency lighting and other emergency items out of storage because there was no need. The gates and key pad are solar powered. No humans required for access. Corporate...
Read more
1.8
Product
Public Storage Self-storage Storage Unit
I liked
  • Manger at move in was good
I didn't like
  • Fees
#1124381
Reply to reviews
I have had a storage unit with public storage for almost two years. I have paid over $300 a month WITH insurance this whole time. I just emptied it out and ALL OF MY FURNITURE CLOTHES AND MY 4,000 PIANO IS RUINED WITH MOLD! It seems as if water got into my unit...
Read more
Anonymous
Sarah

Did you have a climate controlled unit? This same thing has happened to us. Did they do anything to make this right? As of right now I've tried to contact them over and over w...

5.0
Product
Public Storage Self-storage Storage Unit
I liked
  • Abraham the manager at this location is amazing
  • Manger at move in was good
  • Office manager
I didn't like
  • Being ripped off
  • Horrendous increase of price suddenly
  • Negligence
#1121694
Reply to reviews
Seems that as a customer of Public storage for two years, good payer, the request to keep a rate for a year and to have a 10 percent increase for each year is a great stock enhancer for this company. That's it. What a great business model to have a negative situation...
Read more
Anonymous
Rex

Yep.. They will raise your rate every year by a significant percentage (much higher than inflation). And when you ask why, they say it is the market rate. Then, when tne mark...

Product
Public Storage Self-storage Storage Unit
I liked
  • Apparently reasonable rate
  • Customer service and price at begining
I didn't like
  • Price increase
#1110272
Reply to reviews
this is more about Public Storage corporation than a specific location. Just received notice of an 18.5 % increase in my monthly rate. Not over some promotional rate but over standard rate. Called PS customer service - got quoted their right to increase rates with 30...
Read more
Anonymous
Pissed

I have the same problem. Started renting 2 units @$75 each now they just raised again to $280 each a month. They raise it every nearby a lot and some times every 6 months!! It...

Anonymous
Anonymous

Common practice by big national self storage companies. They do it because they can get away with it. In markets where there are only a few storage companies they also tend to...

Product
Public Storage Self-storage Storage Unit
#1096835
Reply to reviews

I have been unemployed and have had to pay my bill late but I still pay it.They add some absolutely ridiculous fees. I understand that they are in business to make money but the fees are absolutely exorbitant. A $270 bill ($135 per month) for 2 months became over $400...
Read more
Product
Public Storage Self-storage Storage Unit
#1090414
Reply to reviews
I rented a unit from Public Storage on Okeechobee Blvd in West Palm Beach, FL. I vacated my unit - after paying for the current month (8/17) I called to advise them and asked if I would be receiving a refund for the remainder of the month. I was told No, that Public...
Read more
Product
Public Storage Self-storage Storage Unit
I didn't like
  • Being ripped off
#1089277
Reply to reviews
If you move out of Public Storage on the first day of the month, they will bill you for the entire month - BEWARE OF THIS!!!!! There is no pro-rating!!!! They will then, most likely, rent out your vacant unit that you paid for and collect double rent. This is a change...
Read more
Anonymous
Rickinator

Why does the link say Dec 08, 2018 but the date on the page is Aug 02, 2017.

Anonymous
furious

Yes, I have just experienced that myself! Bunch of thieves..I would say use social media to the fullest extent to make sure these guys go belly up!

Product
Public Storage Self-storage Storage Unit
#1082587
Reply to reviews
Show

Public Storage - Worst company to store with

My unit was broken into and now has black mold all throughout it and has over $1000 worth of damage...they tell me in June that my insurance on the unit was terminated in October and no one told me about it at anytime between then and now. Now they expect me to keep paying storage fees when my unit isn't safe secure or even being monitored by video. What am I paying over $100 a month for if all my stuff is ruined??
1.0
Details
Additional Services
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Product
Public Storage Self-storage Storage Unit
#1062349
Reply to reviews
Don't rent here.I have been using the storage facility located at 1550 Kennedy Cswy in N Bay Village(Miami Beach) for three years. Someone is getting into my unit and slowly stealing my property. I was told that they cannot help me because my lock isn't broken off and...
Read more
Anonymous
Anonymous

Makes their slogan "We'll treat your stuff like it's our stuff" a whole new meaning now doesn't it?!!!

MrsP86
MrsP86

The comment listed under my user name was not written by me:"Actually people I have a confession to make here I am being threatened with a lawsuit if I don't tell the truth.I ...

1.0
Product
Public Storage Self-storage Storage Unit
#1042552
Reply to reviews
I've been in this storage unit for awhile now.Unfortunately now I'm on disability and I get one check a month. Received a notice today about another rate increase. Decided ok let me call the property Explain the situation and see if they can help. He couldn't do...
Read more
1.1
Product
Public Storage Self-storage Storage Unit
#1041882
Reply to reviews