Manufacturer: Public Storage Category: Storage Units Clear all filters (17 of 17 reviews match)
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I have been unemployed and have had to pay my bill late but I still pay it.They add some absolutely ridiculous fees. I understand that they are in business to make money but the fees are absolutely exorbitant. A $270 bill ($135 per month) for 2 months became over $400...
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Product
Public Storage Self-storage Storage Unit
#1090414
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I rented a unit from Public Storage on Okeechobee Blvd in West Palm Beach, FL. I vacated my unit - after paying for the current month (8/17) I called to advise them and asked if I would be receiving a refund for the remainder of the month. I was told No, that Public...
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Product
Public Storage Self-storage Storage Unit
I didn't like
  • Being ripped off
#1089277
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If you move out of Public Storage on the first day of the month, they will bill you for the entire month - BEWARE OF THIS!!!!! There is no pro-rating!!!! They will then, most likely, rent out your vacant unit that you paid for and collect double rent. This is a change...
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Product
Public Storage Self-storage Storage Unit
#1082587
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Public Storage Self-storage Storage Unit Review

#1025848
1.0
BEAWARE:: WRONGFUL AUCTIONSALE with NO MAIL NOTICE!! WRONGFUL FEES. UNTRAINED Employee. NO customer Service.
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Public Storage Self-storage Storage Unit Review

#973980
1.0
After just 4 months raised the rent by 30%. Stating that this was national increase. However, checking on line at other PS in the same area and the same location they had same price and even lower, as much as $57 lower. I've been doing research and this company are very unprofessional.
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Public Storage Self-storage Storage Unit Review

#915081
1.3
Awful place. Moved in and told i had to have their insurance and lock. Threaten to call corprate and they backed down. Was one month late and prepared to pay 29$ fee but they added 57 $ for grins and cut my lock off. Probably stole whatever small things they wanted. Rates guatanteed to go up every 6 months.
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Public Storage Self-storage Storage Unit Review

#894851
1.0
This company does not do it's customers right...they are always going up on rent.. They say for utility cost..taxes..etc..that is bull ***.
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My unit was broken into and now has black mold all throughout it and has over $1000 worth of damage...they tell me in June that my insurance on the unit was terminated in October and no one told me about it at anytime between then and now. Now they expect me to keep...
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1.0
Product
Public Storage Self-storage Storage Unit
#1062349
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Don't rent here.I have been using the storage facility located at 1550 Kennedy Cswy in N Bay Village(Miami Beach) for three years. Someone is getting into my unit and slowly stealing my property. I was told that they cannot help me because my lock isn't broken off and...
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Anonymous
Anonymous

Makes their slogan "We'll treat your stuff like it's our stuff" a whole new meaning now doesn't it?!!!

MrsP86
Anonymous

The comment listed under my user name was not written by me:"Actually people I have a confession to make here I am being threatened with a lawsuit if I don't tell the truth.I ...

1.0
Product
Public Storage Self-storage Storage Unit
#1042552
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I've been in this storage unit for awhile now.Unfortunately now I'm on disability and I get one check a month. Received a notice today about another rate increase. Decided ok let me call the property Explain the situation and see if they can help. He couldn't do...
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1.3
Product
Public Storage Self-storage Storage Unit
#1041882
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I've been in this unit in Gig Harbor WA for less than 6 months.Was not very impressed with he unit when I moved in in November 2016. While I was moving in I noticed that the "Staff" was often missing during office hours, left early, locked gate early, was unable to get...
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2.0
Product
Public Storage Self-storage Storage Unit
I liked
  • Unannounced and exorbitant rent increase
#1028626
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I had back the key that she had offered and said that "I will file my complaint with AmEx and will not pay the charges". Now I see that Public Storage has 100s of complaints! Shame on me for not checking earlier. Use your judgement about doing business with Public...
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1.3
Product
Public Storage Self-storage Storage Unit
I liked
  • Manager krys was pleasant - until i asked for refund
I didn't like
  • Absolute inflexibility despite cancellation in 22 hrs
#1010850
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Got an email stating my bill was due by a spacific day,my BMW was stolen so long story short i got the $325 together a day late i called to pay it and was told my unit was sold at a auction, I dropped the phone and could not stop crying my entire life my childrens...
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3.0
Product
Public Storage Self-storage Storage Unit
I liked
  • Not happy
I didn't like
  • After what i experience
#957758
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I have been renter of one of their largest units for almost 9 years.Auto-pay, never late payment and, frankly, this company operates in a deplorable, dispicable manner!! almost 10% rent increase EVERY single year. I am thoroughly disgusted with this company and will be...
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Product
Public Storage Self-storage Storage Unit
#930274
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