Public Storage Self-storage Storage Unit Reviews

1.2
(4 reviews)
Price Affordability
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I have been renter of one of their largest units for almost 9 years.Auto-pay, never late payment and, frankly, this company operates in a deplorable, dispicable manner!! almost 10% rent increase EVERY single year. I am thoroughly disgusted with this company and will be terminating at the earliest opportunity!!! I know very well the very nice guy that works at my unit - He is about the only reason I remain - always jovial, cheerful but, I know...
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I strongly do not recommend using this storage facility.My husband and I stored our belongings here while moving to our new home. The property manager had us buy 2 locks for our doors, which we did, and she told us the other door to our unit was sealed. After a couple weeks they called us back to say the door wasn't sealed after all, only hard to open, and we needed to put a lock on it. However, when we went in we discovered our unit had been...
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The first time i have used a public storage facility and to my knowledge they added an option fee before even letting me know and then call me right as they're doing the auction to tell me that they're auctioning off my things and I had no idea this company is ***-poor when it comes to customer service no one knows anything and they can never get back in touch with anyone that you have spoken with nor is there any record taken of you calling...
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Public Storage operates bait and switch. They do not hold their employess accountable, they address an individual as if they have no understanding of law or the situation that has occurred. Anyone reasonable person understands that when you have paid , you should have access to your belongings, not Public Storage. They want you to buy new locks after they have destroyed the ones they rpeviously sold to you. Now they are concerned about...
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I didn't like
  • We were disregarded due to ur circumstances
#840850

Public Storage Self-storage Storage Unit Review

#915081
1.3
Awful place. Moved in and told i had to have their insurance and lock. Threaten to call corprate and they backed down. Was one month late and prepared to pay 29$ fee but they added 57 $ for grins and cut my lock off. Probably stole whatever small things they wanted. Rates guatanteed to go up every 6 months.
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Public Storage Self-storage Storage Unit Review

#894851
1.0
This company does not do it's customers right...they are always going up on rent.. They say for utility cost..taxes..etc..that is bull ***.
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