Product: Public Storage Manager Clear all filters (0 of 57 reviews match)
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I HAVE TRIED CALLING FOR WEEKS AND HAVE GOTTEN ABSOLUTELY NO HELP!THE FACILITY IT SELF IS NICE AND CLEAN HOWEVER THE PEOPLE RUNNING IT INCLUDING THOMAS DICKENS THE DISTRICT MANAGER IS A COMPLETE *** WITH ABSOLUTELY NO EMOTION OR CARE FOR THE CUSTOMER WHATSOEVER. THE...
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1.8
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Public Storage Manager
I liked
  • Staff
  • Receptionist understanding
I didn't like
  • After what i experience
  • Dont care about customers
#1182551
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Public Storage - 23709

Tommi was been very helpful and profitionaland experience I like because of that I thanks him and the manager
3.5
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Product or Service Quality
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Public Storage Manager
#1161915
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Public Storage - Sold my storage

The property manager sold my whole storage unit when I called in more than enough time to make a payment over the phone which she would not call me back and it was 6 minutes too late and she said that my stuff was already sold
1.0
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Public Storage Manager
#1159254
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I rented a unit in October 2017 and have paid each month. They charge a $30 late fee on the 6th. This month I was late paying my rental. After I paid this month and my next months rental, I received an email stating I need to replace my lock. Apparently the district...
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1.4
Product
Public Storage Manager
#1158213
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I WAS AT MY OWN STORAGE UNIT OVER IN RED HILL AVE IN IRVINE , CALIFORNIA. THE PEOPLE THERE ARE VERY RUDE AND THEY EVEN ACCUSED MY HUSBAND OF LYING. THE LOCK THEY SOLD ME WAS VERY INADEQUATE. THE KEY BROKE AND I HAVE ONLY BEEN THERE ABOUT 8 MONTHS. AND WHEN I COMPLAINED...
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1.0
Product
Public Storage Manager
I didn't like
  • Negligence
  • After what i experience
  • Public storage
#1154727
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Being shocked and surprised, I called Public storage and they gave me the number of the manger Grace Kim. After leaving her a voice message, she called me back 30 min later. But it lead to nothing. I was polite and nice to her. I thought there was some kind of mistake...
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1.0
Product
Public Storage Manager
#1146589
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I have attempted to contact someone at the Tucker GA office where my belongings were stolen, office hours were suddenly changed and no one advised me of anything. The property manager isn’t at work; the district manager’s voicemail is not accepting voicemails, and the...
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1.0
Product
Public Storage Manager
#1140383
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PUBLIC STORAGE INSIDE THEFT!
"Public Storage" Theft from Unit from Management PUBLIC STORAGE 1954 W Union Hills Dr, Phoenix, AZ 85027, USA All of my belongs were stolen from my Storage Unit 2089 by the Management at: "PUBLIC STORAGE" 19TH AVENUE AND UNION HILLS ROAD PHOENIX, ARIZONA 85027 My unit...
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1.2
Product
Public Storage Manager
I didn't like
  • Cut lock without notice and changed it to one i had no key to
  • Insider theft of my unit
#1129046
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Public Storage - Terrible Experience

My experience with public storage was absolutely terrible. Would never ever recommend them to anyone. I would rather use a mom and pop storage. The irving location manager is rude and should be retrained on customer service.
Product
Public Storage Manager
#1124600
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Public Storage customer service from on-site property manage

Oh my God Public Storage on Clearview Parkway in Metairie Louisiana has an outstanding on site property manager I was attempting to remove most of the items from my storage unit attempting to move into a house and my U-Haul truck broke down the on site property manager Ashley was extremely kind and more than helpful I recommend this location to anyone who needs to store extra items and once a friendly person watching over your items
5.0
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Customer service
Exchange, Refund and Cancellation Policy
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Public Storage Manager
#1118392
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