Product: Public Storage Manager Clear all filters (0 of 41 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Public Storage - Terrible service no security repair issues
Public Storage - Terrible service no security repair issues
Going on 5 years now the gutter above my outdoor 10 by 20 unit is cracked and water drips every time I'm there. I have complained five times , the 6th time to the general manager and some big wigs from Corporate who were walking around with a clipboard on site last...
Read more
1.3
Product
Public Storage Manager
#1346413
Reply to reviews
Show

Public Storage - HORRIBLE HORRIBLE CUSTOMER SERVICE

I have never had a worse customer experience. DO NOT DO BUSINESS WITH THIS COMPANY. I had an issue and the district manager called me. He was supposed to call me “right back” and it’s now been 2 weeks. I’ve left multiple messages and called multiple times and cannot even get an operator. TOTALLY UNACCEPTABLE! I’ll be moving my stuff as these people clearly don’t give a *** about their customers.
1.0
Details
Additional Services
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Product
Public Storage Manager
#1305954
Reply to reviews
Show

Public Storage - I think it's better if I talk to somebody in charge because

When your manager has a personality problem she's a bully and she uses her friends to intimidate people so unless I need to get a lawyer I would really like to hear from you guys
Product
Public Storage Manager
#1269392
Reply to reviews
I notified local office where unit was at of her passing when making the february payment. Guy in office let me know he would forward info to district manager. I am on the unit as an authorized user. On march 19th my father and i went to start clearing storage out. My...
Read more
1.0
Product
Public Storage Manager
#1219579
Reply to reviews
Show

Public Storage - Pubic Storage Tales From the Toilet

3 issues resolved 3 issues resolved out of 645 complaints. Why am i not suprised this was the most horrific storage ripoffs ever in my life .Onsite managers raping my unit a district manager refusing to show me the video literally going {{Redacted}} to get me off the property. Its only begun its only begun
1.0
Details
Additional Services
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Product
Public Storage Manager
#1208032
Reply to reviews
Show

Public Storage - Horrible experience at RR 620 facility in Lakeway Area

Made reservation on a Monday, received confirmation of my request, we in 2 days later to sign paperwork and my confirmed unit was not available. No apology from PS, very rude and the district manager was also unapologetic. Will NEVER trust or use this company. Renters beware!!!!!!
1.0
Details
Additional Services
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Bee Cave, Texas
Product
Public Storage Manager
#1201988
Reply to reviews
I HAVE TRIED CALLING FOR WEEKS AND HAVE GOTTEN ABSOLUTELY NO HELP!THE FACILITY IT SELF IS NICE AND CLEAN HOWEVER THE PEOPLE RUNNING IT INCLUDING THOMAS DICKENS THE DISTRICT MANAGER IS A COMPLETE *** WITH ABSOLUTELY NO EMOTION OR CARE FOR THE CUSTOMER WHATSOEVER. THE...
Read more
1.8
Product
Public Storage Manager
I liked
  • Staff
  • Receptionist understanding
I didn't like
  • After what i experience
  • Dont care about customers
#1182551
Reply to reviews
Show

Public Storage - 23709

Tommi was been very helpful and profitionaland experience I like because of that I thanks him and the manager
3.5
Details
Customer service
Product or Service Quality
Product
Public Storage Manager
#1161915
Reply to reviews
Show

Public Storage - Sold my storage

The property manager sold my whole storage unit when I called in more than enough time to make a payment over the phone which she would not call me back and it was 6 minutes too late and she said that my stuff was already sold
1.0
Details
Additional Services
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Product
Public Storage Manager
#1159254
Reply to reviews
Being shocked and surprised, I called Public storage and they gave me the number of the manger Grace Kim. After leaving her a voice message, she called me back 30 min later. But it lead to nothing. I was polite and nice to her. I thought there was some kind of mistake...
Read more
1.0
Product
Public Storage Manager
#1146589
Reply to reviews