Product: Public Storage Manager Clear all filters (37 of 37 reviews match)
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I notified local office where unit was at of her passing when making the february payment. Guy in office let me know he would forward info to district manager. I am on the unit as an authorized user. On march 19th my father and i went to start clearing storage out. My...
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1.0
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Public Storage Manager
#1219579
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Public Storage - Pubic Storage Tales From the Toilet

3 issues resolved 3 issues resolved out of 645 complaints. Why am i not suprised this was the most horrific storage ripoffs ever in my life .Onsite managers raping my unit a district manager refusing to show me the video literally going {{Redacted}} to get me off the property. Its only begun its only begun
1.0
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Public Storage Manager
#1208032
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Public Storage - Horrible experience at RR 620 facility in Lakeway Area

Made reservation on a Monday, received confirmation of my request, we in 2 days later to sign paperwork and my confirmed unit was not available. No apology from PS, very rude and the district manager was also unapologetic. Will NEVER trust or use this company. Renters beware!!!!!!
1.0
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
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Tracking Tool
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Bee Cave, Texas
Product
Public Storage Manager
#1201988
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I HAVE TRIED CALLING FOR WEEKS AND HAVE GOTTEN ABSOLUTELY NO HELP!THE FACILITY IT SELF IS NICE AND CLEAN HOWEVER THE PEOPLE RUNNING IT INCLUDING THOMAS DICKENS THE DISTRICT MANAGER IS A COMPLETE *** WITH ABSOLUTELY NO EMOTION OR CARE FOR THE CUSTOMER WHATSOEVER. THE...
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2.1
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Public Storage Manager
I liked
  • Staff
  • Receptionist understanding
I didn't like
  • Dont care about customers
  • After what i experience
#1182551
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Public Storage - 23709

Tommi was been very helpful and profitionaland experience I like because of that I thanks him and the manager
2.5
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Public Storage Manager
#1161915
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Being shocked and surprised, I called Public storage and they gave me the number of the manger Grace Kim. After leaving her a voice message, she called me back 30 min later. But it lead to nothing. I was polite and nice to her. I thought there was some kind of mistake...
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1.0
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Public Storage Manager
#1146589
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I have attempted to contact someone at the Tucker GA office where my belongings were stolen, office hours were suddenly changed and no one advised me of anything. The property manager isn’t at work; the district manager’s voicemail is not accepting voicemails, and the...
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1.0
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Public Storage Manager
#1140383
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PUBLIC STORAGE INSIDE THEFT!
"Public Storage" Theft from Unit from Management PUBLIC STORAGE 1954 W Union Hills Dr, Phoenix, AZ 85027, USA All of my belongs were stolen from my Storage Unit 2089 by the Management at: "PUBLIC STORAGE" 19TH AVENUE AND UNION HILLS ROAD PHOENIX, ARIZONA 85027 My unit...
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1.3
Product
Public Storage Manager
I didn't like
  • Insider theft of my unit
  • Cut lock without notice and changed it to one i had no key to
#1129046
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Public Storage - Terrible Experience

My experience with public storage was absolutely terrible. Would never ever recommend them to anyone. I would rather use a mom and pop storage. The irving location manager is rude and should be retrained on customer service.
Product
Public Storage Manager
#1124600
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Oh my God Public Storage on Clearview Parkway in Metairie Louisiana has an outstanding on site property manager I was attempting to remove most of the items from my storage unit attempting to move into a house and my U-Haul truck broke down the on site property manager...
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4.8
Product
Public Storage Manager
#1118392
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