Product: Public Storage Manager Clear all filters (0 of 39 reviews match)
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Public Storage - HORRIBLE HORRIBLE CUSTOMER SERVICE

I have never had a worse customer experience. DO NOT DO BUSINESS WITH THIS COMPANY. I had an issue and the district manager called me. He was supposed to call me “right back” and it’s now been 2 weeks. I’ve left multiple messages and called multiple times and cannot even get an operator. TOTALLY UNACCEPTABLE! I’ll be moving my stuff as these people clearly don’t give a *** about their customers.
1.0
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Public Storage Manager
#1305954
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I notified local office where unit was at of her passing when making the february payment. Guy in office let me know he would forward info to district manager. I am on the unit as an authorized user. On march 19th my father and i went to start clearing storage out. My...
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1.0
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Public Storage Manager
#1219579
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Public Storage - Pubic Storage Tales From the Toilet

3 issues resolved 3 issues resolved out of 645 complaints. Why am i not suprised this was the most horrific storage ripoffs ever in my life .Onsite managers raping my unit a district manager refusing to show me the video literally going {{Redacted}} to get me off the property. Its only begun its only begun
1.0
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Public Storage Manager
#1208032
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Public Storage - Horrible experience at RR 620 facility in Lakeway Area

Made reservation on a Monday, received confirmation of my request, we in 2 days later to sign paperwork and my confirmed unit was not available. No apology from PS, very rude and the district manager was also unapologetic. Will NEVER trust or use this company. Renters beware!!!!!!
1.0
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Bee Cave, Texas
Product
Public Storage Manager
#1201988
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I HAVE TRIED CALLING FOR WEEKS AND HAVE GOTTEN ABSOLUTELY NO HELP!THE FACILITY IT SELF IS NICE AND CLEAN HOWEVER THE PEOPLE RUNNING IT INCLUDING THOMAS DICKENS THE DISTRICT MANAGER IS A COMPLETE *** WITH ABSOLUTELY NO EMOTION OR CARE FOR THE CUSTOMER WHATSOEVER. THE...
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2.0
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Public Storage Manager
I liked
  • Staff
  • Receptionist understanding
I didn't like
  • Dont care about customers
  • After what i experience
#1182551
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Public Storage - 23709

Tommi was been very helpful and profitionaland experience I like because of that I thanks him and the manager
3.0
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Public Storage Manager
#1161915
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Public Storage - Sold my storage

The property manager sold my whole storage unit when I called in more than enough time to make a payment over the phone which she would not call me back and it was 6 minutes too late and she said that my stuff was already sold
1.2
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Public Storage Manager
#1159254
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Being shocked and surprised, I called Public storage and they gave me the number of the manger Grace Kim. After leaving her a voice message, she called me back 30 min later. But it lead to nothing. I was polite and nice to her. I thought there was some kind of mistake...
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1.0
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Public Storage Manager
#1146589
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I have attempted to contact someone at the Tucker GA office where my belongings were stolen, office hours were suddenly changed and no one advised me of anything. The property manager isn’t at work; the district manager’s voicemail is not accepting voicemails, and the...
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1.0
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Public Storage Manager
#1140383
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PUBLIC STORAGE INSIDE THEFT!
"Public Storage" Theft from Unit from Management PUBLIC STORAGE 1954 W Union Hills Dr, Phoenix, AZ 85027, USA All of my belongs were stolen from my Storage Unit 2089 by the Management at: "PUBLIC STORAGE" 19TH AVENUE AND UNION HILLS ROAD PHOENIX, ARIZONA 85027 My unit...
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1.4
Product
Public Storage Manager
I didn't like
  • Cut lock without notice and changed it to one i had no key to
  • Insider theft of my unit
#1129046
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