Product: Public Storage Manager Clear all filters (0 of 57 reviews match)
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I have had nothing but issues with this storage place since I have started renting from them. Two flat tires in the driving area, a lock that had to be cut because it did not work and I had to wait for a district manager to come to the property for them to be able to...
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Anonymous
wow

well yeah... you had to wait on a district manager... because employees arent allowed in the units or allowed to cut locks. you really would be okay with the company letting a...

Anonymous
Victim

We believe the employee statement.

Product
Public Storage Manager
#399637
Reply to reviews
first of I have been at public storage since 2010 I had no problems with them untill now that they have this so called new property manager. work 2 jobs so i don't all ways make it in time to pay but I all was pay any fees or what ever so my my store was over a...
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Anonymous
Citizens for Storage Reform

If we understood this right, you tried to make a payment but was turned down twice for different reasons. Please note this and report it to your states consumer affairs office...

Product
Public Storage Manager
#373690
Reply to reviews
I went to the Public Storage on 5200 W 127th Street, Alsip, IL 60803-3217 and signed up. The woman, Karen lied to me about state law and I didn't feel comfortable with their rule that they don't even allow 30 days after a late fee before they cut off the lock,...
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Anonymous
current employee

99% of the time, calling the police does absolutely nothing. It\'s a waste of the customer\'s time, the cops time, and my time as well. We don\'t \"like to play games and...

Anonymous
Employee

First of all sells are final and no refunds are made but if they promised you a refund that\'s a different story. A few question, 1.) did you cancel the same day? Employee sho...

Product
Public Storage Manager
#272889
Reply to reviews
I used to work for the company, and my 1st year I loved it. It was the change in management in my district that made it horrible. We lost a very good DM due to the corporate greediness and that left us with numerous "fill ins" for DM over the next 6 months....We did...
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Anonymous
String

As much as I HATE your inability to string together a coherent sentence... you're entirely right, OP and Chris.

Anonymous
Chris

I also worked for PS in MN, I was with them for 6 1/2 years and won the circle of Excellence award twice. I was transfer to a larger property that the living quarters had seve...

Product
Public Storage Manager
#272540
Reply to reviews

Public Storage increased rent. According to its customer service, the rent increase was due to company's increased expenses and other reasons. I requested to speak to the manager to discuss this matter. The lady from the customer services give me her manager's...
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Hammywill
Hammywill

The late fee letter is NOT a reminder, it is a letter to INFORM you that there was a late fee assessed. Once the late fee is assessed you are already MULTIPLE days late (depen...

Anonymous
storage girl

The bait & switch is simple: $1 move in = bait. $50 give or take with taxes = switch (required insurance, disc lock & administration fee)

Banbury, England
Product
Public Storage Manager
#244796
Reply to reviews

Do you have complaints about Public Storage employees and the business. Please keep in mind the employees are told they must make several phone call in a month to folks who do not pay, and to those about to be auctioned. They also in some cases have to run the...
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Hammywill
Hammywill

To Multi Unit Guy: I won\'t comment on anything else said here, but I will say this. Public Storage itself has a policy that they will absolutely NOT promote a District Manage...

Anonymous
Multi-Unit Guy

Anon, Those of us in multi-unit management (I am but not in this industry) work our tails off for years and years to get to this level and along the way we get merit increa...

Product
Public Storage Manager
#234049
Reply to reviews
Re: Public Storage facility on Oxnard, just off Sepulveda in Van Nuys, CA (Los Angeles area). Gate/keypad broken for days on end. Cannot access units outside of very limited office hours. The 2 office staffers say someone is coming to fix gate/keypad. Called district...
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Anonymous
victim

OK manager, you just admitted that the place is malfunctioning and falling apart. As a stockholder I want a good rep and better investment. I don\'t want to be sued because no...

Anonymous
manager

Don\'t blame the onsite employees. We aren\'t allowed to call in repairs and DM\'s have to get special permission for repairs over a certain amount of money. It\'s a company r...

Derry, Pennsylvania
Product
Public Storage Manager
#181668
Reply to reviews