State: Pennsylvania City: Philadelphia Clear all filters (6 of 585 reviews match)
filters
state:
city:
product:
Show
Public Storage ruined me and my kids life. I went thru a verybad domestic situation and was forced to put allmy belongings in storage in 7/15 and go into a safe haven with and my children. In 4/2016 I moved into a house and had planned on retrieving our things from...
Read more
2.0
#883823
Reply to reviews
I am very displeased with this company. The first time i have used a public storage facility and to my knowledge they added an option fee before even letting me know and then call me right as they're doing the auction to tell me that they're auctioning off my things...
Read more
2.3
#840938
Reply to reviews
This place is s total scam. After 6 months they start raising your rent. My $108/mo rental went to $123/mo. I called and asked why, they told me their market research indicates they should charge more money. I called from a different phone number and told them I...
Read more
Anonymous
Anonymous

Sorry to tell you this but...almost all self storage place have their contracts read the same as Public Storage---they can change your rent rate at any time because the contra...

1.0
#626188
Reply to reviews
I have never had storage before, I was looking for unit near my new home and stopped by Public Storage on Grant Ave Philadelphia, PA. Lady in charge was very vulgar and pushy, she told me they have amazing sale first month free and rent $36 per month vs. $55 per month....
Read more
Anonymous
Felt Dissed2013

Try talking to someone with at least an ounce of professionalism. You won't get that at Public Storage. Seven years of paying for storage and the tone and delivery [attitude] ...

Anonymous
insuranceinsanity

Corporate policy, legal, ethical and employee practice are ALL different things in big national companies especially. The goal is not customer but to squeeze as much money out...

1.0
I didn't like
  • Customer service
#546215
Reply to reviews
I work for public storage and you are all correct. It's gotten to the point where I'm ashamed to say I work for them. It's a lot worse then you think. Please don't think you belongings are all that safe. There are break in. They just keep it hush...
Read more
Anonymous
Anonymous

I to worked at PS, I live in Florida and Break In's happen all the time they tell you to tell the customer if they ask about break in's we are to say" We Do OUR PART AS A COMP...

Anonymous
psletthemstealfromme

I had an employee at the Webster location Julia gharardi start sleeping with my ex, and he only stalked her and found out she owns rental property and was able to marry her an...

#241368
Reply to reviews

Public Storage Storage Unit Review

Public Storage
#562353
If you value your possessions don't use Public storage the company, find a local storage place
Comment
Show