On several occasions I've gone to Public Storage on Park Ave in Cranston RI and no one is ever in the office. I pay to store my stuff but when I need a cart I can't get one because no one is in the office, the sign is always up " be back at ......" There should always be someone in the office during BUSINESS HOURS.
Also the locked gate is there for security, but it's been wide open for 2 weeks now.
Oh yeah you should also know they keep raising the rent after the first year. Do yourself a favor and don't rent from Public Storage.
Product or Service Mentioned: Public Storage Customer Care.
Reason of review: Poor customer service.