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I have had a storage unit with public storage for almost two years. I have paid over $300 a month WITH insurance this whole time. I just emptied it out and ALL OF MY FURNITURE CLOTHES AND MY 4,000 PIANO IS RUINED WITH MOLD! It seems as if water got into my unit...
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3.8
I liked
  • Office manager
  • Abraham the manager at this location is amazing
  • Manger at move in was good
I didn't like
  • Horrendous increase of price suddenly
  • Negligence
  • Unfair rate increase
#1121694
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Every thing is still the same, Nothing has changed. I will not except that 2 cent offer that was offered. Public BEWARE OF PUBLIC STORAGE. THEY WILL GIVE YOU A HARD FIGHT SO YOU CAN DROP YOUR CASE. STAY STRONG AND HANG IN THERE. THAT WAS ALWAYS MY LIFE I ALWAYS...
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1.0
#880948
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YES I agree with what your saying, PUBLIC STORAGE HAS PUT Their Customers IN FINANCIAL RUINS. YOU HAVE TAKEN WHAT WE ACCOMPLISH AND THREW IT ASIDE FOR YOUR OWN SELFISH NEEDS. SO MANY PEOPLE IS IN MY SITUATION FOR WHAT YOU HAVE PUT THEM THROUGH. MANY PEOPLE PUT THEIR...
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jeanburke792
jeanburke792

You PUBLIC STORAGE took EXTREME advantage of CUSTOMERS NEEDS when we were in Distress, YOU Up our Storage Prices continually, No Pest Control FOR RAT'S that DESTROYED our ...

jeanburke792
jeanburke792

Absolutely no one came to see my RATTY INFESTATED VANDALISM UNITS. NOT THE GENERAL MANAGER OR THEIR BOSS. We CUSTOMERS do not put our Belongings in your UNITS TO BE RATTED AW...

1.1
#808846
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Public Storage Storage Unit Review

Public Storage
#761501
I been a customer of public storage for over 2years. I never receive a notice staying my property would be sold at December 30th at 10am. I arrive to the property at 2pm and was told my property was auction off. I ask to see the storage unit and was told no.
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Employee Experience Review

Public Storage
#629453
My daughter was fired for taking a day off because my granddaughter was admitted to the hospital. If that's not discrimination than I don't know what is. No warning, no write up. Just get your *** and leave
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Positive Experience Review

Public Storage
#591870
4.8
Details
Thank You Brandi and Patty for understanding and working with me on getting my public storage exactly where I wanted It thank you so much
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Customer service
Product or Service Quality
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On Feb. 10, i text you , No my case has not been Resolved. Now today is March 11. No the Case is Still Not Resolved. Not surprising at all we are talking about Public Storage. It is a disgusting shame 5 years i was there Outside Unit large. Do you REALIZE HOW MUCH IT...
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jeanburke792
jeanburke792

No one has Contacted me since I Did MY Reviews and Comments. YOU took my MONEY SINGLE MONTH PLUS LATE FEES AND INSURANCE FOR EXACTLY 5 YEARS. BUT, when I ask MANAGEMENT ...

1.1
#807474
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My issue with Public Storage has not been resolved as yet. Feb.10, 2016. I submitted 2 other reviews asking was it resolved, where are those reviews. Also I received a 4 page letter from the Health Department stating their Findings about Rats, mice rodent droppings...
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jeanburke792
jeanburke792

That LARGE OUTSIDE UNIT B-901 LOCATED AT 1250 Rockaway Avenue Brooklyn NY 11236. Cost me a lot of money for 5 YEARS PLUS MY BELONGINGS. No one CAME TO CHECK OUT MY RATTY INF...

jeanburke792
jeanburke792

No one came to my AID WHEN I TOLD THEM ABOUT MY BELONGINGS AND MONEY EVERY SINGLE MONTH. No one CHECK OUT MY RATTY INFESTATED VANDALISM STENCH UNIT B-901. 1250 Rockaway Avenu...

1.3
#787249
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My husband and I are old customers of Public Storage, I had a unit for almost 7 years, 3 years ago, with no problems. I needed to rent out again another storage space, unfortunately my landlord sold the home we were living in and left us in a bad situation, so we are...
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1.0
I didn't like
  • Employee gave me wrong prices
#771028
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i rented from the location on US1 in Fort Pierce the employee Ashlea was horrible at customer service. She is very slow at what she does and will keep you waiting forever for service and rude when you ask her how long because your on your lunch hour and need to get...
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#702060
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Public Storage Stop The Lies
Public Storage has been scamming and inconveniencing hard working people long enough. They have made a business out of lying and it is time that we come together to put a stop to their foolishness. Lets come together and put a stop to their deceptions. we the people,...
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jeanburke792
jeanburke792

THANK YOU I AGREE WITH EVERY THING YOU SAID. THOSE *** ARTIST MADOFF WITH OUR BELONGING AND MONEY EVERY SINGLE MONTH. CONTINUE RAISING PRICES WITHOUT NOTICE, SO IT BECOMES HAR...

Anonymous
Anonymous

What we suggest is to file a police report. Create an inventory of what you believe was in the unit. Do not allow the police to refuse to take the report; if the police will n...

1.0
I didn't like
  • False advertising
  • Your constant raises
  • Unfair rate increase
#650669
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I have rented storage unit since 3/25/06. On 11/12/14 I visited premises and found my storage unit had extensive sewer water damage. The District Manager Daniel Vera and office manager Lisa informed me, that there has been an ongoing problem with the sewer in...
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Village Of Pelham, New York
#618921
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Water, snow damage to all of my belongings in 10x15 unit. Iclicles hanging off the walls and floors are covered in ice and water, frozen. District manager, Joe Funari, is rude and runs like a robot. Will not take responsibility for leaky roof, give me dry boxes or...
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I didn't like
  • Customer service
#606906
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