Not resolved

We had the moving company come to move our furniture and valuables out of storage, but due to Mold they couldn’t move it. We had the lowest unit in the storage complex & several inches of water seeped in from rains.

Our furniture & valuables still sit up in Woodbury MN until we can get a mold specialist out to go through everything. In the meantime we still have to pay for the storage locker, even though it is their fault due to a drainage issue near our unit. We may not be able to salvage any of our valuables.

We still have to pay for the mold inspection which will cost many thousands of dollars. Of course Josh McClellan the district manager in the twin cities is trying to deny that it is their problem.

Product or Service Mentioned: Public Storage Storage Unit.

Reason of review: Poor customer service.

Company wrote 0 private or public responses to the review from Oct 10.
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