I'm 90 yrs old and rented a climate controlled unit to put my belongs in when I moved in with my son and daughter in law. We went to check on things 5 mos later and EVERYTHING is mildewed because of improper ventilation.
Contacted corporate Public Storage office and spoke to Danielle Jones who has done nothing to resolve issue! I've been paying $150 per month for a facility that has improper ventilation that ruined my belongs and they have offered no assistance. I'm not physically able to move items to another unit, inventory all items and/or clean them. I can't even get confirmation that ventilation is now working.
They don't care about customers.
I was their very first customer when they opened this facility this year......had cake and picture taken with them. Don't use them!
Product or Service Mentioned: Public Storage Storage Unit.
Reason of review: Damaged or defective.
Monetary Loss: $5000.
Preferred solution: Let the company propose a solution.