Not resolved
Customer service

This company promises to keep your things safe and secure. This couldn't be more far from the truth!!

The employees did not warn us that rats inhabited the storage units. They allowed us to store our belongings in the unit KNOWING that the place was infested with rats. They have already chewed through some of my stuff. My microwave is ruined!!

They are crawling over my bed sets, my clothes, my shoes, my kids' things, everything!! I am infuriated.

My family is in the process of moving and the last thing we need right now is to hear that our furniture and our clothes have become a playground for RATS. THIS IS A WARNING TO ANYONE THAT IS LOOKING TO USE THIS COMPANY'S SERVICES: DON'T DO IT.

Product or Service Mentioned: Public Storage Self-storage Storage Unit.

Reason of review: Bad quality.

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