I've been with public Storage for over 3 years an iv had nothing but bad experiences. The people that work in there are extremely rude they'll call you to let you know your bill is du but hen its time for an increase there's a email that goes to your spam box and...Read more
- Climate control
I didn't like
- Customer relations
- Area is never clean and has homeless people begging
- Customer service
Public Storage - Want unit opened .account paid.
Yes i have contacted them but still no help.
I RECEIVED A CALL FROM (PS) ON-SITE MANAGER ASKING IF I LEFT GARBAGE SCATTERED NEAR MY UNIT, I RESPOND NO. SHE THEN WENT TO TELL ME THAT A PERSON ABOUT 3-4 UNITS TOLD HER I MUST HAVE DONE IT, SINCE I HE DESCRIBED MY VEHICLE. I RESPONDED TO DOROTHY TELLING HER THAT HER...Read more
I rented a unit in October 2017 and have paid each month. They charge a $30 late fee on the 6th. This month I was late paying my rental. After I paid this month and my next months rental, I received an email stating I need to replace my lock. Apparently the district...Read more
Our entire home was in the unit for 30 days, and when my fiance and movers, including the owner, opened the door, rats scurried. Our furniture, boxes, mattresses, and everything else had rat urine and ***. The insurance, which their front desk offered, doesn't cover...Read more
I have attempted to contact someone at the Tucker GA office where my belongings were stolen, office hours were suddenly changed and no one advised me of anything. The property manager isn’t at work; the district manager’s voicemail is not accepting voicemails, and the...Read more
DO NOT RENT HERE. Moved out of my unit on 11/5. My account was auto debited for my rent of $95 rent on 11/1, but I was informed that I will not be refunded the prorated amount from 11/6- 11/30. This plan is running a total scam and stealing money. No one will even call...Read more
Two weeks ago, my job transfer went thru unexpectedly and I moved three states over. I had been staying at my sisters and riding back and forth to work with my truck loaded with jus lots of petsonal items. I called Public Storage in her home town to inquire about...Read more
Went online to review rates and was given special online deal for storage unit reservation. Went to facility to complete paperwork, was shown unit I was to rent. When it came to complete transaction, cost was higher than quoted online. Found out my quote was for...Read more
Forest Park, Ga Public Storage on Old Dixie are liars, crooks and thieves. We started our contract on September 1, 2015. By September 15th, they had already locked me out of my unit claiming that I had a returned payment, yet I paid cash. After waiting around for an...Read more
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