State: Georgia Clear all filters (20 of 585 reviews match)
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Our entire home was in the unit for 30 days, and when my fiance and movers, including the owner, opened the door, rats scurried. Our furniture, boxes, mattresses, and everything else had rat urine and ***. The insurance, which their front desk offered, doesn't cover...
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1.0
#1145636
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I have attempted to contact someone at the Tucker GA office where my belongings were stolen, office hours were suddenly changed and no one advised me of anything. The property manager isn’t at work; the district manager’s voicemail is not accepting voicemails, and the...
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1.0
#1140383
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DO NOT RENT HERE. Moved out of my unit on 11/5. My account was auto debited for my rent of $95 rent on 11/1, but I was informed that I will not be refunded the prorated amount from 11/6- 11/30. This plan is running a total scam and stealing money. No one will even call...
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1.0
#1134158
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Public Storage Staff Review

Public Storage
#685635
5.0
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I went to Public Storage at 4475 Satelite Blvd.Duluth,Ga 30096 talk to Mrs. kim, exceptioal customer service,i would like to give Mrs. Kim,10-5STARS.She did outstanding job, I am very happy to know Public Storage,has outstanding employees. Thank You Vel space 401
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Two weeks ago, my job transfer went thru unexpectedly and I moved three states over. I had been staying at my sisters and riding back and forth to work with my truck loaded with jus lots of petsonal items. I called Public Storage in her home town to inquire about...
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1.3
#932295
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Went online to review rates and was given special online deal for storage unit reservation. Went to facility to complete paperwork, was shown unit I was to rent. When it came to complete transaction, cost was higher than quoted online. Found out my quote was for...
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Anonymous
Anonymous

Sorry dude, but you are wrong! I went online to check out your claim of them not showing which units are climate controlled or not. They make it very clear which ones are! I e...

1.0
I didn't like
  • Underhanded manner used to get more money
#800908
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Forest Park, Ga Public Storage on Old Dixie are liars, crooks and thieves. We started our contract on September 1, 2015. By September 15th, they had already locked me out of my unit claiming that I had a returned payment, yet I paid cash. After waiting around for an...
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#751352
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Public storage raised my rates Sooooooooooooo many times by large amounts during the 4 years i have been with them at this location. The previous owners of the storage facility took care and cared about their customers but sold it to public storage. I found out later...
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#709107
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i leased a storage unit at the 1300 block of northside drive and insurance was included however unknowing to me after i was late with a payment my insurance was cancelled. So when i go to get my stuff i notice *** missing and i inquire about insurance they tell me i...
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Anonymous
Anonymous

As we remember, PS requires renters to buy their insurance. If this site did not inform you of the problem, notify your state.

Anonymous
DEBRA BROWN

IM NOT ANONYMOUS...DEBRA E BROWN

I didn't like
  • Dont care about customers
#671359
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Store 08052 has a delightful CSR who is extremely good at providing the highest quality service. I was extremely impressed at the ease and accuracy of the information provided and the execution of the rental. I wish all of my transactions were so proficient! The way in...
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5.0
#659142
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They were all smiles taking my money but after that...rude nasty and they do nothing to help you out. I get off work at 730pm have a haul rental truck loaded the gate at the public storage closes at 830 but you have access till 9pm. I call customer service to see if...
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#597245
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