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Update by user Jun 23, 2015

GOOD NEWS ABOUT PUBLIC STORAGE--THEY REALLY CAME THROUGH FOR ME. THEY RESCHEDULED OUR ACTION AND THAT ACTUALLY GAVE ME THE TIME I NEEDED TO PAY THE ACCOUNT OFF.

I AM GRATEFUL TO BOTH MIKE MULVEY AND BRAIN PAGANETTI--THEY HAVE SHOWN GOOD BUSINESS SENSE AND PROFESSIONALISM, AND OUR INTERACTION HAS BEEN RESTORED TO ONE REFLECTING SINCERE MUTUAL GOOD WILL.

FOR MANY YEARS IS USED PUBLIC STORAGE WITHOUT A HITCH, AND THIS WAS AN ANOMALY, NOT THE NORM.

USE PUBLIC STORAGE! THEY HAVE GOOD RATES AND LOTS OF LOCATIONS AND PLENTY OF FINE EMPLOYEES.

Original review posted by user Mar 20, 2015

BILL WAS LATE. CALLED MANAGER MIKE MULVEY TO ASK FOR MORE TIME, HE THREATENED LAWSUIT. ANOTHER MANAGER SAID HE WOULD HOLD OFF THE LEGAL DEPT AND GET ME MORE TIME TO PAY. THEN THAT SAME MAN--BRIAN PAGANETTI--TOLD ME THAT HE HAD BEEN LYING TO ME FOR SEVERAL MONTHS AND THAT HE HIMSELF FILED A LAWSUIT TWO MONTHS AGO!

THE LEGAL DEPT HAD NOTHING TO DO WITH THIS AND DID NOT KNOW OF IT. THAT'S NOT THEIR JOB!

HE TOLD ME WITHIN THE LAST 10 DAYS BEFORE THE COURT DATE. IF HE HAD TOLD ME BEFORE, I WOULD HAVE HAD TIME TO EXERCISE MY LEGAL RIGHT TO RESCHEDULE THE COURT DATE.

THERE WAS NO DUE PROCESS. THERE WAS NO PROCESS SERVER, NO CERTIFIED MAIL NOTIFICATION, NOTHING EXCEPT A PHONE CONVERSATION WITHIN THE 10 DAYS PRIOR TO THE COURT DATE.

THEY COMMITTED FRAUD. THEY LIED. THEY WILLFULLY KNOWINGLY DENIED ME MY LEGAL RIGHT TO NOTIFICATION OF LAWSUIT AND TO RESCHEDULE THE DATE.

ALL I WANTED WAS ENOUGH TIME TO GET THE BILL PAID PLEASE KEEP IN MIND THAT I WAS A SATISFIED CUSTOMER, A FAN OF THE COMPANY, AND HAD RENTED MANY UNITS WITH THEM OVER THE YEARS AND ALSO REFERRED MANY CUSTOMERS TO THEM.

THEY ARE CRIMINALS, THEY ARE LIARS AND ONE OF THEIR MANAGERS TOLD ME WAS DRIVING BY MY RESIDENCE! THEY MAY HAVE TAPPED MY PHONE AND HACKED MY COMPUTER!!

PUBLIC STORAGE--DO NOT RENT FROM THEM--RUN!

Product or Service Mentioned: Public Storage Storage Unit.

Reason of review: FRAUD AND DECEPTION.

Monetary Loss: $100000.

Preferred solution: RESCHEDULE COURT DATE AND FOLLOW DUE PROCESS...FOR A CHANGE.

I didn't like: Fraud unscrupulous.

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Anonymous
Los Angeles, California, United States #961648

within ONE HOUR of posting this review the company called me to reschedule the court date, by which the bill will be paid anyway...we will not have to meet the hard way! thank you for your website here, people listen, it helps resolve issues! nlv

Anonymous
#961506

Taking them to court

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