State: Florida City: Fort Lauderdale Clear all filters (7 of 822 reviews match)
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Public Storage Customer Care Review

I move out on sept 1,2016 and i have the lock they call and harass me for money i don,t owe i am a disable veteran i will never use your company ever (m a sanders III)
Company wrote 0 private or public responses to the review from Sep 13, 2016.
1.0
Details
Additional Fees
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
#918119
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Public Storage Manager Review

Public storage is bad for business,manager has no respect for customers or gives good customer service
Company wrote 0 public responses to the review from Aug 06, 2016.
#895823
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Public Storage Storage Unit Review

I got ripped off on the pricing of my storage unit
Company wrote 0 public responses to the review from Sep 30, 2015.
#708205
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I had a Public Storage unit from October 2014 All the way until present. Always paid my bill on time, was never late, never complained. Not even when Public Storage jacked the price of my unit up from $99.00 to $120.84, when I was supposedly signed up for a discounted...
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Company wrote 0 public responses to the review from Aug 08, 2015.
Anonymous
Anonymous

I had a very similar situation with them. I had been with them nearly a year, then was closing my account out. It can be time consuming working & moving furniture at the s...

I didn't like
  • Customer service
  • Rate increase
  • Corporate
#679523
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When renting, they may not honor promotions. "Ooops expired, not this facility, no longer applies, etc. . . "> Also expect unannounced price increases at unreasonable rates. I have successfully rented storage facilities for many years for both personal and business...
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Company wrote 0 public responses to the review from Jun 28, 2015.
2.8
I didn't like
  • Failure to honor on-line promotion at registration
  • Rate increase
#657628
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I got an outside Public Storage unit at 850 S Dixie Hwy, Pompano Beach, FL for some household stuff. After a year they upped my monthly rate from $62.94 to 97.92 without even telling me. I called and asked how they can just up my monthly rate like that without notice...
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Company wrote 0 public responses to the review from Mar 23, 2015.
#611991
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In December 2012 my landlady died and her brothers rushed me out of the condo to renovate and sell it. I saw a $19 storage area at Public Storage and jumped on it. I felt the downpayment was not reasonable. They make you buy a Chateau manufactured cylinder lock for...
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Company wrote 0 private or public responses to the review from Feb 09, 2013.
Anonymous
Citizens for Storage Reform

The unfortunate part of this posting is that the customer is rushed, needs a place, often a moving company does not have a warehouse space available, etc. The problem is that ...

#383035
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