1.0
Details
Additional Fees
Additional Services
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
0 comments

O we contacted them many times. We stored at a place in lawerence kansas off of haskell.

My husband had put down first months rent and prorated for what i think was a couple days at the end of the month we moved in.

So when they called , I had assumed we were only 1 month behind . They said no that we owed for 2 months and a bunch of late charges.

I asked great how can i pay, they said over the phone wich would cost 15 to 20 dollars. Or i could find a location near me.

So im in the mountains no location near me closest one is 5 hour drive away.

I call back then they tell me their going to auction my stuff the day after Christmas at this point i dont care because i can buy new stuff but i cant replace my dads military stuff and family photos. They said that they throw them away that its not their problem.

I asked if i could make payments and even if i was 20 dollars shy of my rent they would keep my money and still auction my stuff and throw away our family pictures.

Product or Service Mentioned: Public Storage Storage Unit.

Reason of review: Problems with payment.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like