Update by user Nov 07, 2016
Still a bad company.
Original review posted by user Nov 07, 2016
Don't like the place.Their Arrow Road location is overran with mice (rats).
Public Storage will not pay you for any damages to your property, even if the mice ate their way into your locker and damage your stuff. They will tell you to get insurance from them to cover for this.
And there is no heat in the buildings, so the lockers are not temperature controlled. In the winter it is as cold inside the lockers, as it is outside and your stuff will freeze. Any liquid things you have in your locker will freeze.
Also their $1.00 for the first month promotion is really not true. It is ***. What you end up paying for the first month is nearly $60.00 in administration fee and tax. Not exactly a dollar.
Plus the management is not nice.
They watch you all the time, as if you're a thief.Their lockers are expensive considering the size of the units, so you're better off going somewhere else.
This reviewer shared experience about bad quality and wants this business to issue a full refund. nbrooks is overall dissatisfied with Public Storage. The most disappointing about public storage storage unit at Public Storage was company, dont care about customers and after what i experience Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Public Storage.
Check out the best and the worst companies in Transportation and Storage category for more informed decision or compare Public Storage to other companies on our site.