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Contact Public Storage Customer Service

How to Reach a Person at Public Storage

Verified Contact Information

Toll-Free Number:

  • 1-800-688-8057
    Reserve Storage
Call Now
Send Message

Customer Service:

  • 1-800-567-0759
    Existing Customer
  • 1-888-797-6980
    Modify Reservations
  • 1-866-454-8454
    Public Storage Advantage
  • 1-800-792-1602
    Storage Space Help
  • 1-866-687-5396

Accounting/ Billing:

  • 1-866-444-4747
    Pay By Phone

Investors/ Franchising:

  • 1-818-244-8080

Legal:

  • 1-800-611-2882
    Privacy Inquiries

Customer Service:

helpdesk@publicstorage.com
App
support@publicstorage.com

Legal:

disputeresolution@publicstorage.com
Dispute Resolution
copyright@publicstorage.com
DMCA Inquiries

Public Storage Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Public Storage Phone Number
1 (800) 688-8057
Average Hold Time
00:02:13
Average Calls duration
2 minutes
Most Popular Public Storage Email Address
support@publicstorage.com
Public Storage Live Agent Availability
6% of callers successfully reach a real person
Issue Resolution Rate
Low (6% reported full resolution)
View full overview

How to Contact Public Storage?

Most Popular Number:

(800) 688-8057
Reserve Storage
Total calls: 1 474 Issues resolved: 34 Last call: Jul 14, 2026

Public Storage offers a range of phone numbers to cater to various customer service needs. For instance, if you have general inquiries or need assistance with reservation modifications, call Public Storage at 1-888-797-6980. For the convenience of making payments over the phone, you can dial the Public Storage phone number, 1-886-444-4747. However, it is essential to note that a transaction fee of up to $20 may be applied. If you are interested in sales-related matters, contact their dedicated customer service sales line at 1-800-688-8057. These corporate numbers are carefully offered to accommodate different aspects of customer interactions with Public Storage, ensuring efficient and professional assistance.

Public Storage 24-hour customer service is not available as of now. Instead, they are available for assistance during specific office hours, Monday through Saturday from 5 AM to 10 PM PST and Sunday from 5 AM to 9 PM PST. It is essential to keep these Public Storage office hours in mind while seeking assistance or making inquiries with Public Storage, as they are accessible at all times of the day. This wide time frame underscores the commitment of the customer service team to be available for the majority of the day to assist customers with their storage-related needs.

You can contact Public Storage customer service via My Account as well. Head to the company's official website and click on the human icon on the top right corner of the page. When you do that, a drop-down menu appears where you can log in using the registered email address. If you do not have the account, click 'Create an Account.' Once you have logged in, you can keep track of your storage and directly contact the Public Storage corporate office support team to get the necessary help. No matter your queries or need more information, the Public Storage customer service team is ready to assist you in every possible way.

You also have the option to initiate contact with the Public Storage corporate office by utilizing their designated email address, support@publicstorage.com. This Public Storage corporate contact is thoughtfully provided to accommodate inquiries and requests for assistance, offering a convenient and efficient means of engaging with their corporate office. You can contact Public Storage customer service via email if you have specific questions, require guidance, or seek information about their services.

PissedConsumer Club

Contact Information

Public Storage Website:

Public Storage Help Center:

Corporate Office Address:

Public Storage
701 Western Ave.
Glendale, California 91201
United States

Other Info (opening hours):

Sales Hours (PST):

Monday - Saturday: 3:00am - 10:00pm

Sunday: 3:00am - 9:00pm


Customer Service Hours (PST):

Monday - Saturday: 5:00am - 10:00pm

Sunday: 5:00am - 9:00pm


Mailing Address:

Attn: Customer Service

P.O. Box 25050

Glendale, CA 91221-5050

More contact details

Fax:

+1(818) 543-7341

Summary of Public Storage Customer Service Calls

2.8K TOTAL
CALLS
02:19 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Public Storage?

Payments and Charges Question:

  • “Too be sure you got my payment”
  • “Pay bill”
  • “Pay my bill.”

Product/ Service Question:

  • “Storage unit”
  • “Storage”
  • “Need to get into my storage after hours”

Request for Information Question:

  • “Inquiring how much time for cancellation on existing unit”
  • “Checking to see why my storage fee went up to $99 dollar's.”
  • “Find out why my bill high”

Account Question:

  • “Account payment dispute”
  • “I am locked outdoor”
  • “Locked out of my storage unit with my things in hallway”

Staff Question:

  • “The manager to open up doorspace”
  • “Rude employee”
  • “Costomer services”

Refund Question:

  • Refund
  • “Missing refund”
  • “Inquiring why my refund of 72.38$ is at?”

Activation/ Cancellation Question:

  • “Want to cancel my insurance”
  • “Cancel”
  • “Want to cancelation”

Shipping and Delivery Question:

  • “Need location of my unit. Been calling for 6hours and manager not in office nor returning call”
  • “Have not received full refunds”
  • “Location not open”

Return/ Replace Question:

  • “My unit lock has been changed and I want to know why! There is no pdy here to speak yo. Payment was taken out yesterday. This is my first month. I am furious and nee to speak to a live person now!”
  • “Change password”
  • “Change payment”

Employment Question:

  • “Inside job Theft”
  • “Lost my job”
  • “W2”

Website/ Application Question:

  • “No one answers at the site”
  • “Application questions”
  • “At the storage site no one is here the office is closed I can't get into my unit my bill is paid and it's a blue lock on my unit”

Cards Question:

  • “Stole money from my card”
  • “Change of credit card”
  • “My credit card and storage not open”

Other Question:

  • “Property”
  • “Rate increase”
  • “Higher rent”

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

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