State: California City: Los Angeles Clear all filters (30 of 689 reviews match)
filters
state:
city:
product:
Show
PUBLIC STORAGE CORPORATE THIEVERY, DEFRAUDING CUSTOMERS, VIOLATING CA LAWS
I just filed a big lawsuit on March 15 2018, and Public Storage was just served last week. April 27, 2018. The suit is 178 pages and 17 Causes of Action for their scofflaw corporate policies that do indeed chronically Violate the Laws of California as well as Violating...
Read more
Anonymous
Pissed

Has anyone here ever been charged a full months rent when they moved out by the third of the new month?Michael at the Pittsburg (older location) told me I would have to becaus...

1.0
I didn't like
  • No ethics or moral compass corporate thieves violate ca laws
#1244700
Reply to reviews
Public Storage - CHARGED FOR THEIR BROKEN DOOR :: LOCKED OUT OF UNIT 5 MONTHS
My corporate account has attempted to reach #PublicStorage numerous (50+) times. The door to our unit *** on washington Blvd 70117 has been BROKEN SINCE NOVEMBER 2017. IT IS NOW MARCH 2018!!!! I requested an URGENT work order in November 2017 AND signed a lock-cut...
Read more
1.5
#1208808
Reply to reviews
Show

Public Storage - Roaches and “price adjustments”

A15% rent increase, oh, excuse me, adjustment to pricing after only 6 months tenancy? And cockroaches in my unit to boot? Next roach and it’s a complaint to the Health Department. Who can stand to work for this awful company?
2.7
Details
Customer service
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
#1200921
Reply to reviews
Ive had a unit for several years now at 10810 Vanowen Street North Hollywood, CA 91605. I rented another undit closer so home. Upon moving i realized all my hand bags along with studen loan paper were gone. Boxes gone thru and 2 broken vases. My Insurance claim was...
Read more
1.5
#1184347
Reply to reviews
Rented a unit filled it with all my valuables and in 4 month time, my unit was cleaned out! I had 2 pad lock one day I arrived to put somethings in unlock the pad lock open the door to my surprise it unbelievable. It looks like whoever did it took their time removing...
Read more
Anonymous
U175507

Just to be clear, the 2 star I gave PublicStorage was because I had to give it a star and the stars I gave them was based only on website access.

2.0
#1130663
Reply to reviews
This is a terrible Company. I understand that I have to be accountable for being late on rent for my storage, but the late charges that Public Storage charges should be illegal.. I have been in contact with the employees at the location where my unit is , I spoke with...
Read more
1.5
#1128903
Reply to reviews
A warning to all. Do not do business with Public Storage ever. They are scammers and liars. I have had a unit at the Harbor City location at 24180 Vermont Ave since 1995 and asked them to work with me on payments because of EDD not paying and I have been trying for two...
Read more
2.3
#851200
Reply to reviews
A couple of weeks ago I made a reservation at a local Public Storage. I assumed that since the reservation had been made it was set. I called the location and let them know I might be stopping by to take a look at the unit so as to get an idea of size and fit. I never...
Read more
Anonymous
Anonymous

Did this person tell you that there will probably be 2-3 rent increases over the next 12-18 months. Getting a person into a unit is easy.Getting out is harder for the customer...

5.0
#820883
Reply to reviews
IF YOU HAVE HAD ISSUES WITH PUBLIC STORAGE BREAKING STATE LAWS AND TRYING TO OR SUCCEEDING IN ILLEGALLY AUCTIONING YOUR POSSESSIONS, PERHAPS WE SHOULD FORM A CLASS AND SUE THEM. PUBLIC STORAGE IS GUILTY AS CHARGED OF BREAKING NUMEROUS LAWS IN THE STATE OF CALIFORNIA,...
Read more
Anonymous
Shina Collins

Who may I contact regarding such behavior. My unit was robbed at public storage for 15,000 dollars in 3 Imac computers custom built. After receiving only 3000.00 in insurance ...

Anonymous
Cassandra Ford

Hello everyone,This is Cassandra Ford, Eugene Brookins, and Makeda Mcgrone, from Indianapolis, Indiana. Our complaints about Public Storage are posted below. Cohen and Malad, ...

#807906
Reply to reviews
DO NOT USE PUBLIC STORAGE!!! ITS A SCAM AND THEY RIP YOU OFF. Here is the scam... You call them about the every 6 months rate increase and when they string you along they slap you with a late fee, I had called the corporate over "20" times (Documented) and left...
Read more
1.0
I didn't like
  • Worst experience ever
#806824
Reply to reviews