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Left without.My daughter had things in storage for a few months. And due to the heavy rains we've had, when she went to get them, there was mildew on them. Fortunately, she purchased the offered insurance. Well, the manager told her to call the insurance company. She...
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Anonymous
cheers

Its their Insurance holding company that you pay. Look closely at the address and the contact name, insurance against 'them' and for $ them . yes its gravy for the corporate o...

Anonymous
Citizens for Storage Reform

Please let us know how this turned out. At the present time the insurer underwriter is a company called New Hampshire Insurance. Apparently either the underwriter or their age...

#162109
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my complaint is that public storage said they would give me till the end of the month to pay my bill and by the 28th of the month they sold my property and now they are my credit report talking about i owe them 334.oo dollars . if there is someone out there that could...
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Anonymous
leroy

Sold our things also! Three weeks late on payment, and no warning of any kind! They are rip offs! A lot of keep sakes gone! They are a bunch of cold hearted bxstxrds!!!

Anonymous
Vendor

As a vendor for PS, I can tell you that people losing their items is not really that uncommon. We have had Propert Managers walk us out to units to vacate only to have their D...

#159684
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I cash my payroll checks at Publix in Crestview Florida each payday for a fee. I'm paying for a service and sick and tired of a Spanish speaking female commenting that maybe there is not enough cash on hand to cash me check. It doesn't matter if I'm first,...
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Anonymous
Joe

This does not seem to be about Public Storage

boss lady
boss lady

You just might have to complain to management and embarrass yourself. That\'s the problem, no one wants to rock the boat. This woman works in customer service and is there to ...

#137931
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I had my things at Public Storage- Self Storage (800) 887-2926 - 1395 Pleasant Hill Rd, Lawrenceville, GA. My storage got behind my things has been in storage. I had become very friendly with the front desk person/asst. mgr. about my storage. Well it was at a point of...
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storageauctionfraud
storageauctionfraud

I think Storage Unit Auctions are the most overlooked Grand Theft places going. I started a Facebook Page to share stories of what happened, good and bad. I've bought about ...

Anonymous
sal

Had the same thing done to me at The Lock Up in Setauket,ny,My 4 units were up for auction and I owed $3k,I came in the day before the auction to pay what I owed and the emplo...

#135324
Reply to reviews
Public Storage is not a member of the Better Business Bureau, which has raised a red flag for many customers. Upon further investigation into complaints lodged with the Better Business Bureau against Public Storage, each facility with an outstanding complaint is listed...
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Anonymous
Vogelman

I have been infested by bugs and damp! This is a very abusive and hostile company--stay away! I told one of their people to stop calling me by my first name, he just kept o...

Anonymous
areyoudeaforjustblind

Hey Hammywill, Again you show your ignorance. JohnQ said that the rating was in LA,Cali NOT Glendale Cali you ***. The link you give is for....wait for it....Glendale.First I...

#133426
Reply to reviews
I filed a water & rodent loss/damage claim against Public Storage. Their loss/damage claim representative is Hertz Claim Management. After months of debates with Public Storage's On-Site Manager Edwina Pechardo & Hertz Claim Management's Supervisor...
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Anonymous
former user

These people should have to keep the property in good repair. I know that I cannot fix the buildings, only the owner can. PS is self insured, they don\'t want to pay out for t...

Anonymous
bryant

the sad thing about storage facilities (as i\'ve rented at a few) is the wording in the contract, i\'ve never seen or read a public storage contract, but if it is like most fa...

#123202
Reply to reviews