Latest review first
I signed up on 9/22, paid a full month rent at sign up but they never charge me the prorated October rent approx $64 (10/22 - 10/31). I paid this prorated rent in full on 10/22, it was apparently due on 10/21, a Sunday. They are charging me a $34 late fee for 1 day...Read more
Alsip Public Storage - Numerous Failings!
Unprofessional and lazy personnel, dirty, unkempt facility, lack of normal maintenance, lighting so poor and lights out for over 5 months had to use flash lights, terrible security - gates constantly wide open and elevators that were left unlocked or did not work. Got out of there within 6 months. Do not recommend!!! Pricey!
Public Storage - Reservation?
Made a reservation for a space, went in only to find out my space was given to someone else. I was under the experience "reservation meant reserve for me". Suggestion: construct the reservation policy to support the true meaning of "reservation". Give a reasonable holding time. Charge a fee,if not secured
Public Storage in Frederick, Maryland - Everything ruined
17 months and nearly $300 per month and everything has mold and mildew. Our whole life ruined.... no call backs from claims adjuster and email from him was condescending. What a bunch of jerks!
Public Storage - Good customer service...
This beautiful lady help me & my aunt out...Karen is the truth!.the best customer service i have ever had...the best.
Public Storage in Akron, Ohio - No body is on the office from hour
I had a reservation to put my stuff in storage. I have been calling for over 2 1/2 hours and no one has answered the phone I have been waiting for an hour and a half if not more. I have rented a vehicle which is paid by the hour and it is making me go over and pay more for my vehicle I have called every number online and I have still not spoken to anyone nor have I been able to put my stuff in storage
Storage fees, late fees, lien fees change every month. Tried contacting the manager never answe the ph. Needed to schedule a move out. They say I have to pay the full month even if I wanted to just pay for half of the month. Bad check fee has been on my account for 3...Read more
Public Storage - I had a reservation on barnur Blvd and took cab there
No one available to help had to cab back you cost me over $60 That I did not have o am currently homeless. I very unhappy with your company you owe me at least $60 ast $60
We had the moving company come to move our furniture and valuables out of storage, but due to Mold they couldn’t move it. We had the lowest unit in the storage complex & several inches of water seeped in from rains. Our furniture & valuables still sit up in Woodbury MN...Read more
This company raised the rent with NO extra services or reason and then charged me a hideous late fee even after paying on time for months. Customer service was poor. They also advertise climate controlled and the unit is not climate controlled. False advertising? The...Read more
South Daytona, Florida
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