filters
state:
Show
city:
Show
product:
Show
Show

Public Storage - Bad Service bad experience lazy employees

Stole my property lazy worker dont help
#1155453
Reply to reviews
I WAS AT MY OWN STORAGE UNIT OVER IN RED HILL AVE IN IRVINE , CALIFORNIA. THE PEOPLE THERE ARE VERY RUDE AND THEY EVEN ACCUSED MY HUSBAND OF LYING. THE LOCK THEY SOLD ME WAS VERY INADEQUATE. THE KEY BROKE AND I HAVE ONLY BEEN THERE ABOUT 8 MONTHS. AND WHEN I COMPLAINED...
Read more
1.0
I didn't like
  • Negligence
  • Public storage
  • Unit broken into from next door unit and things stolen
#1154727
Reply to reviews
Show

Public Storage - Fabulous

I had an amazing experience and Frankie helped out alot, she is so sweet and kind hearted. She helped me find a unit i was looking at and had a beautiful smile
4.8
Details
Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1153226
Reply to reviews
Show

Public Storage - AWESOME SERVICE

I REALLY DIDN'T UNDERSTAND THE PROCESS BUT DERRICK AT 1400 34TH ST. SOUTH LOCATION REALLY HELPED ME. HE WAS VERY PROFESSIONAL AND EXPLAINED TO ME STEP BY STEP. AWESOME EMPLYEE
#1151242
Reply to reviews
Show

Public Storage - I will call the supervisor of the district mgr tomorrow

Will contact supervisor on Mon.
1.1
Details
Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1149359
Reply to reviews
I had damaged done to my 2 television they were broken stolen pictures paintings camera surround sounds projector leather motorcycle jacket,ugg boots timberland, boots, aldo shoes and boots, gym shoes. They explained to me if my lock was intact then they could do...
Read more
Anonymous
Trust no one

I also just this last week had something happen to mine.I'll update soon as I have the info.Even though your lock was on, take a closer look at it.

2.4
#1146845
Reply to reviews
I would give 0 stars if I could. Grace Kim is the most unprofessional manger I've ever had to deal with. I'm pretty sure even apes would give a better customer service. I feel really bad for people who work under her. The issue was next: I moved in on sep 5th and was...
Read more
1.0
#1146589
Reply to reviews
Show

Public Storage - Excellent

Dawn Arguello was so helpful when i went in the store she answered all my questions and was grateful for the service i received i hope ehen i go in
4.9
Details
Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1145794
Reply to reviews
This company promises to keep your things safe and secure. This couldn't be more far from the truth!! The employees did not warn us that rats inhabited the storage units. They allowed us to store our belongings in the unit KNOWING that the place was infested with rats....
Read more
1.0
#1145667
Reply to reviews
Our entire home was in the unit for 30 days, and when my fiance and movers, including the owner, opened the door, rats scurried. Our furniture, boxes, mattresses, and everything else had rat urine and ***. The insurance, which their front desk offered, doesn't cover...
Read more
1.0
#1145636
Reply to reviews