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The day that I first got my storage unit the young lady was rude I thought maybe she were having a bad day but then I returned days later she’s still being rude I don’t even know her name she didn’t introduce herself but put nisha as the property manager at 14107...
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1.0
#1215206
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Public Storage - Nothing Good to Say...
In mid 2017, I rented a 10x20 unit at the Public Storage facility located at 1 Storage Road in Beaufort, South Carolina 29906. While I initially requested a 5x5, I was told that a small unit was unavailable but that they would offer me a great move in special - only $1...
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1.9
#1210181
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Public Storage - CHARGED FOR THEIR BROKEN DOOR :: LOCKED OUT OF UNIT 5 MONTHS
My corporate account has attempted to reach #PublicStorage numerous (50+) times. The door to our unit *** on washington Blvd 70117 has been BROKEN SINCE NOVEMBER 2017. IT IS NOW MARCH 2018!!!! I requested an URGENT work order in November 2017 AND signed a lock-cut...
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1.5
#1208808
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Public Storage - There are no words

How about you dont deserve to know what happened it was that bad. Why in godfathers name would i give you information to help you better your piece if garbage company after the *** you did. If ever i catch my stinkin rich exxon family renting from you or any of the people of the Cosa Nostre i will snap a gear!
#1208036
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Public Storage - Pubic Storage Tales From the Toilet

3 issues resolved 3 issues resolved out of 645 complaints. Why am i not suprised this was the most horrific storage ripoffs ever in my life .Onsite managers raping my unit a district manager refusing to show me the video literally going {{Redacted}} to get me off the property. Its only begun its only begun
1.0
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#1208032
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We have/had our entire life stored at Public Storage: 415 Marie Ave E, West St Paul, MN 55118, and we first received a notice, although the unit was paid in full at the time, that we had vacated our unit and all our property/life was removed. After days of calling,...
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1.7
West Saint Paul, Minnesota
I didn't like
  • That our property was stolen
#1205246
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Public Storage - Horrible experience at RR 620 facility in Lakeway Area

Made reservation on a Monday, received confirmation of my request, we in 2 days later to sign paperwork and my confirmed unit was not available. No apology from PS, very rude and the district manager was also unapologetic. Will NEVER trust or use this company. Renters beware!!!!!!
1.0
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
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Bee Cave, Texas
#1201988
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Started renting a 10×20 unit for around $100. In Waukesha WI. They randomly raise rates but this last increase was enough! Current rate was $132 and as of next month it will be $154. Thats a 50% increase in a year..time to move out! Also my rent is due on the 1st, I...
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Anonymous
Anonymous

Storage unit companies actually want a tenant to be late to charge a late fee and/or do things like raise the rent. They take their customers for granted. They forget most sto...

1.0
#1201967
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Public storage sold my things too, when I only owed for February, and they said I had a lien on my property, if so what was the lien, when I only owed February, and y'all sold my *** February 27th, I'm hurting so bad, because there were things in there that was...
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Anonymous
Anonymous

One month behind is not reason to sell in any state. Take them to small claims court or get an attorney. They owe you big money.

#1201945
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We would really like to know how the other reviewers are giving them good and great reviews. We have had our until for almost 5 years now and cannot wait until we can move out of it and find another place. It is always dirty. The automatic doors are broken 90% of the...
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Neptune City, New Jersey
#1201520
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