Public Storage
Reviews and Complaints
Complete incompetence / very greedy liars and lack of custom
Storage rates jack up without notice!!
- Public storage
Preferred solution: return my money as i moved out with their blunder
Wrongly charged
Continual Rate increases
"Unfortunate customer relations bungle on the part of PS Management"
She called the cops....
Very upset customer
Rude employee wrong unit size
On going issue with publicstirage
FALSE CLAIMS OF NOTICE OF AUCTION FOR CONTENTS BEING SOLD
The worst
Bait and Switch Tactic
If you have had the same experience as below, please contact me at
"sallyshelfish@***.com" Please let me know your experience, if you have documentation and contact information.
We made a reservation at a Public Storage site on 06-05-2018 using a Summer Kick-Off Sale monthly Rate. When we arrived to move in the space had been rented and no other 10x20 unit was available at that site.
The girl at the front desk said they have a first come first serve policy (so what does reservation mean to them).
A 10x20 Unit was available at a site close by but the Summer Kick-Off Sale monthly rate did not apply to that location. Unfortunately we were in a bind and had to rent the site close by, but the rent went from the Summer Kick-Off Sale Monthly Rate of 133.00 to 240.00
Preferred solution: Price reduction
I have experienced theft with Public Storage.
9400 charlotte nc ps my unit was vandeled
Bad experienced
- Suck that says enough
Preferred solution: Full refund
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awful company alll vets what we pit our lives on the line for was this miserable company, crookd thieves, some agency should give this company a thorough investigation!! gao stay awy from crooked public storage.com
Totally agree, Massachusetts consumer affairs needs to get involve immediately and stop allowing Public Storage to get away with ripping off consumers and changing the rules to their benefit. I rented a unit at the Methuen, MA storage in Dec 2015, it started out at $169 and within 6 months it almost doubled and has exorbitantly increased every year.
Starting 1 July 18, it went up to $407, I decided to move out yesterday (30 Jun 18) because I did not complete the move by 5pm when the office closed, they're charging me for the entire month ($407.00) even though 30 Jun ends at 11:59. They pro rated the price when I moved in, since then they have changed the rules to their benefit and did not inform me. No more pro rating! These people are just plain greedy, a bunch of blood sucking leeches.
Don't give them your business - find somewhere else, you will regret it. METHUEN, MA PUBLIC STORAGE IS THE WORSE - STAY AWAY FROM THEM!