Latest review first
Public Storage - The worst customer service EVER
I have never met such unethical and bias professionals in my lifetime. They take pleasure in ripping the community off with hidden fees and agendas. They go through your belongings in hopes to sell off everything you worked for I have contacted the news media and the better business bureau .
In October 2018 we moved from a 10X10 storage unit to a 5X10 unit. We paid full price for both units and were promised a reimbursement for the 10X10 unit of $190. It is now the end of November 2018 and so far the company has refused to issue us a check for amount...Read more
Public Storage - Rate increase
I rented a 10x30 unit on May 4 2018 And 3 months ago you all increased the rent over $30 additional and gave no notice what so ever. Your business model is awful bring them in at lower rent then pow increase. Dave Renfrew
We went to get our stuff RATS got into most of it. Rat *** all over. No dumpster to put ruined stuff. We had to wash and clean off lots of items. What a mess. Went back to get more stuff , cops there people next to our unit were robbed. How does a place with security...Read more
Public Storage - Property stolen with out insurance
It happen on the 9th of Nov. I received a call from storage to change my lock because they didn't know why lock was not a lock. What can I do to recover stolen property.
I had a part time job as a school bus driver. I struggled with the low pay and during summer break we did not get paid. Filled out applications for other jobs with no success. Lost my house and me and kids became homeless. Stored all my furniture, clothes, washer and...Read more
I have been renting a storage unit from PUBLIC STORAGE, In St. Louis MO which contains my Life's-Valuables for approximately 1 year @ a rate of $191 per month. I incured a late fee every month after having to pay my storage Rental Fees after the first of the month, due...Read more
I rented a unit at the rte 130 Edgewater Park facility. In June of 2018 P.S had a company called Janus come out a replace all the doors, mind you I have no say in this. The installers pulled out my 6 1/2 to 7 feet long top piece to a very large glass and mirrored...Read more
Edgewater Park, New Jersey
My storage unit was broken into! I pay insurance and the jewelry stolen is not covered! My stuff was thrown around! This is all due to the facilities negligence! Their gate was broken and they do t have cameras!Read more
I went to move my things out on November 2nd and everything to the back of my unit was destroyed from the mood my things were only in there for two months the manager was very rude and not understanding where I was coming from I had two late payments fees and they...Read more
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