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what didnt happen a very disrespectful emoyee named aaron . is the worst human being too have representing public storage brand .. please go back and watch the camara on this date 11-24-2017 and watch this clown have a meltdown on a paying customer refusing too open my...
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1.0
I didn't like
  • Customer service
  • Never will i go there ever again
  • Dont care about customers
#1136518
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DO NOT RENT HERE. Moved out of my unit on 11/5. My account was auto debited for my rent of $95 rent on 11/1, but I was informed that I will not be refunded the prorated amount from 11/6- 11/30. This plan is running a total scam and stealing money. No one will even call...
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1.0
#1134158
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4 years ago, I had a unit robbed by a insider, and I know thdidn’t s because 9 other units were involved with mine. My fiancé fell a month behind and we weren’t together at the moment, so I did not know this. But when I went to open my storage, they said we owed money...
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1.0
#1133303
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Public Storage - Low down Company

Public Storage
#1130799
1.0
Details
I moved out November 12th. This greedy company would not prorate my move out. I'm no longer there!!! I had to pay for a full month. Again my belongings are "out". I will never ever use these greedy dogs again!!!
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Public Storage - Terrible experience in Port Richey

Public Storage
#1126893
1.0
Details
Terrible customer service. Shady people always hanging around the facility. Employees always outside smoking. The place is filthy and after my belongings were stolen I was informed the camera outside does not work. I never feel safe going there. Kristen is very rude. I believe it was an inside job. Don't recommend using this facility.
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Public Storage - Price gouging ?

Public Storage
#1125808
Have been at public storage for several months. They have been ok, until now. Today I got a notice in mail that price will increase. I am pretty *** tired of people who are making a ton already, shaft customers. By the end of this month, I will sell off everything I have been collecting in Sarasota, Antiques, furniture, etc, and they can find someone else to rent this over priced room.
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Public Storage - Lousy service!!

Public Storage
#1125002
1.0
Details
The customer service with th jid place is beyond SUCKS. They want to charge me 20 bucks to pay my bill om the phone after they did something on the computer so it won't allow me to pay online. Time to change compannies!!
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Customer service
Rented a unit filled it with all my valuables and in 4 month time, my unit was cleaned out! I had 2 pad lock one day I arrived to put somethings in unlock the pad lock open the door to my surprise it unbelievable. It looks like whoever did it took their time removing...
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Anonymous
U175507

Just to be clear, the 2 star I gave PublicStorage was because I had to give it a star and the stars I gave them was based only on website access.

2.0
#1130663
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PUBLIC STORAGE INSIDE THEFT!
"Public Storage" Theft from Unit from Management PUBLIC STORAGE 1954 W Union Hills Dr, Phoenix, AZ 85027, USA All of my belongs were stolen from my Storage Unit 2089 by the Management at: "PUBLIC STORAGE" 19TH AVENUE AND UNION HILLS ROAD PHOENIX, ARIZONA 85027 My unit...
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1.3
I didn't like
  • Insider theft of my unit
  • Cut lock without notice and changed it to one i had no key to
#1129046
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This is a terrible Company. I understand that I have to be accountable for being late on rent for my storage, but the late charges that Public Storage charges should be illegal.. I have been in contact with the employees at the location where my unit is , I spoke with...
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1.5
#1128903
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My friend emptied out her storage unit and cancled her aggreement. She had cancer surgery and was in the hospital for seven months . So when she was able to check her bank and credit card statment, you kept charging her credit card by autopay for 7 months and would not...
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#1128722
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Public Storage - Extortion
Have not even been with this storage for a year. After just 7 months of me being their customer they are trying to raise my monthly rent without any explanation. Public storage is the worst place to do business with, their stuff have no customer skills whatsoever,...
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1.0
#1127967
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I would never recommend the Public Storage on Powers Blvd in Colorado Springs. They called several times over a $30 payment that wasn't due for 10 days. I paid Novembers full rent October 29 and moved out November 4 and they will not prorate at all. They really don't...
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1.0
#1127766
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Put mine and my girlfriends stuff into the 5x10 unit, put their lock on and the day we left to move to Las Vegas we put one $400 Dyson vacuum, a jewelry box full of jewelry and some tools right inside the unit by the door. Never missed a monthly payment, paid for...
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Anonymous
RoxAnne Efing

That's odd. My stuff was stolen too. I was told the same thing. File a police report we don't care. I believe they have employees stealing things from units.

1.2
#1126829
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