filters
state:
Show
city:
Show
category:
Show
product:
Show
My unit was broken into and now has black mold all throughout it and has over $1000 worth of damage...they tell me in June that my insurance on the unit was terminated in October and no one told me about it at anytime between then and now. Now they expect me to keep...
Read more
1.0
#1062349
Reply to reviews
I first rented a unit in August 2016. And to understand the hardship this has all caused for me, I will tell you that from Dec 2014 to Sept 2015, I've had multiple back surgeries resulting in fusion to my cervical and lumbar spine. I healed well, but have all the...
Read more
1.3
#1050498
Reply to reviews
Good evening, My name is Mrs.Wynette James and My storage unit#2198 was mishandled by the Public Storage on 10855 NW 7th Avenue Miami, Florida 33168.I really need to speak to a supervisor or who this may concern.... There are some very very important papers and...
Read more
#1043565
Reply to reviews

Public storage chaos

Public Storage
#1058275
These people hAve no home training
Comment Be the first to start a discussion
Show

Public Storage - Billing

Public Storage
#1057574
I need to talk to a superviser
Comment Be the first to start a discussion
Show

Public Storage - I need to speak to a customer service Representative

Public Storage
#1054735
I had a few question and also i wanted to move my things out to which is june 1
Comment Be the first to start a discussion
Show

Public Storage - Refund my account

Public Storage
#1045558
Over charged me on my bill
Comment Be the first to start a discussion
Show
Don't rent here. I have been using the storage facility located at 1550 Kennedy Cswy in N Bay Village(Miami Beach) for three years. Someone is getting into my unit and slowly stealing my property. I was told that they cannot help me because my lock isn't broken off and...
Read more
Anonymous
Anonymous

Makes their slogan "We'll treat your stuff like it's our stuff" a whole new meaning now doesn't it?!!!

Anonymous
Anonymous

The comment listed under my user name was not written by me:"Actually people I have a confession to make here I am being threatened with a lawsuit if I don't tell the truth.I ...

1.0
#1042552
Reply to reviews
I've been in this storage unit for awhile now. Unfortunately now I'm on disability and I get one check a month. Received a notice today about another rate increase. Decided ok let me call the property Explain the situation and see if they can help. He couldn't do...
Read more
1.3
#1041882
Reply to reviews
I rented a unit for a month-and-a-half. A few days before the end of the month I called to inform them that their storage unit wasn't Jay didn't receive a call back so I called again the next day and finally spoke to somebody and let them know that their unit was empty...
Read more
1.7
#1038415
Reply to reviews
DONT YOU EVER USE THIS COMPANY..YOU WILL BE SO SORRY, THAT ONE DOLLAR FIST MONTH "BS", IS NOTHING, ANDD THOSE CHEAP MONTHLY RATES TO START WITH. WELL IN NO TIME AT ALL, YOUR RENT IS DOUBLED, OR EVEN MORE A MONTH FROM THEM CONSTANTLY RAISING IT EVERY 3 TO 5...
Read more
Anonymous
Lisa Ray

I had great service, not sure what state this is in but I live in Ohio and i have rented since 1983, i have never had an issue, no one likes when prices go up at any business,...

Anonymous
Mary Whitaker

obviously this person above me had some personal issues to be that angry he had to tell the internet....lol I am a very pleased customer and have never had any issues, I also ...

1.0
I didn't like
  • Connstant rate hikes
#1032627
Reply to reviews
I've been in this unit in Gig Harbor WA for less than 6 months. Was not very impressed with he unit when I moved in in November 2016. While I was moving in I noticed that the "Staff" was often missing during office hours, left early, locked gate early, was unable to...
Read more
2.0
I liked
  • Unannounced and exorbitant rent increase
#1028626
Reply to reviews
Here's some info for any and all of you. If you rent from Public Storage, you prepay the unit....Of course. But if you move out after the 6th...Say the 10th, you have to pay the entire month and get nothing back. Word to the wise, DON'T RENT FROM THEM. Find a storage...
Read more
1.0
#1021118
Reply to reviews
2/18/17. Rented two spaces for household goods and business inventory storage. Need two units in same bldg. Reserved both and Paid 1st Month plus set-up fee. Recalled that one unit was 'out of service' due to ceiling damage, which I did see. Realized that water, AC and...
Read more
1.3
I liked
  • Manager krys was pleasant - until i asked for refund
I didn't like
  • Absolute inflexibility despite cancellation in 22 hrs
#1010850
Reply to reviews