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I went to Public Storage on Azusa Ave, in Azusa CA on June 20th 2017 to pay my storage unit # 3093, account # 18999064 at 11:00am to stop it from being auctioned at 11:30am. The distrct manager, Denise, was running late and didnt get there until almost 1:00pm. I sat...
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Anonymous
Anonymous

You say you were there to pay...did you have the cash for all past due amounts ( including fees), money to reinstate your insurance AND money to purchase a new lock? If not, t...

1.0
#1077501
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My complaint against Public Storage @ 895 Cobb Pkwy Marietta,GA the District Mgr is Greg Lovelace. I moved my property out only to find all my boxes had been gone thru, bags ripped, missing property, damaged property, furniture, cords ate thru and rat droppings on...
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1.0
I didn't like
  • Damaged and stolen property
#1072266
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DO NOT USE PUBLIC STORAGE!!! They sign you up as a new customer at a very reasonable rate, then continue to raise your rate by $20. My beginning rate was $145, it quickly jumped to $164, then $184, now at $198. At this time they are advertising the same size unit at...
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1.0
Worthington, Ohio
#1068606
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Public Storage - Never pick up the phone

Public Storage
#1067058
Three days straight no response. Me
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Public storage chaos

Public Storage
#1058275
These people hAve no home training
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Public Storage - Billing

Public Storage
#1057574
I need to talk to a superviser
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Public Storage - I need to speak to a customer service Representative

Public Storage
#1054735
I had a few question and also i wanted to move my things out to which is june 1
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I am moving my belongings to Morningstar Storage. Morningstar have better rates and policies. I am moving out on the 11th of the month. Public Storage does not refund any remainder $ for the rest of month. You have to vacate by the 6th of month for them to prorate your...
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2.2
I didn't like
  • Customer service and rate hike policy
  • Price increase
#1068586
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My unit was broken into and now has black mold all throughout it and has over $1000 worth of damage...they tell me in June that my insurance on the unit was terminated in October and no one told me about it at anytime between then and now. Now they expect me to keep...
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1.0
#1062349
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I first rented a unit in August 2016. And to understand the hardship this has all caused for me, I will tell you that from Dec 2014 to Sept 2015, I've had multiple back surgeries resulting in fusion to my cervical and lumbar spine. I healed well, but have all the...
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1.3
#1050498
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Good evening, My name is Mrs.Wynette James and My storage unit#2198 was mishandled by the Public Storage on 10855 NW 7th Avenue Miami, Florida 33168.I really need to speak to a supervisor or who this may concern.... There are some very very important papers and...
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#1043565
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Don't rent here. I have been using the storage facility located at 1550 Kennedy Cswy in N Bay Village(Miami Beach) for three years. Someone is getting into my unit and slowly stealing my property. I was told that they cannot help me because my lock isn't broken off and...
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Anonymous
Anonymous

Makes their slogan "We'll treat your stuff like it's our stuff" a whole new meaning now doesn't it?!!!

Anonymous
Anonymous

The comment listed under my user name was not written by me:"Actually people I have a confession to make here I am being threatened with a lawsuit if I don't tell the truth.I ...

1.0
#1042552
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I've been in this storage unit for awhile now. Unfortunately now I'm on disability and I get one check a month. Received a notice today about another rate increase. Decided ok let me call the property Explain the situation and see if they can help. He couldn't do...
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1.3
#1041882
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I rented a unit for a month-and-a-half. A few days before the end of the month I called to inform them that their storage unit wasn't Jay didn't receive a call back so I called again the next day and finally spoke to somebody and let them know that their unit was empty...
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1.7
#1038415
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