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Favalar76, do not listen to those trying to bash you. They are Public storage Stooges and this is what they do when written complaints are presented. The location on Roscoe, I had a very unpleasant experience with them several years ago...they sold my unit. Most...
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1.0
#1115151
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It happened in Cicero, Il. Yes I contacted them, the Illinois Attorney General and anybody else who would listen. They stole everything I had and then told me there was nothing they could do! They took all my cherished baby clothes, handmade blankets, they even took my...
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1.0
#1113805
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I have been with P.S for 4 months now and have had problems twice with my payments. I have shown where money was in acct# and they said my bank wouldn't pay because they were not ACH affiliated. My bank said they were lying they were ACH affiliated. Now they are saying...
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I didn't like
  • Managment
#1113751
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Public Storage - Horrible space

Public Storage
#1116931
They were very rude uncooperative would tell me to do one thing and then when I did it they would say another they like to play games and then auctioned my unit off with everything from my childhood and my children's childhood after telling me they would not five minutes later it was sold at auction this company should be sued and taken down
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Public Storage - Terrible

Public Storage
#1116929
I'm due a check and am getting impatient it's not a good ran company and I will be sure to let people know!!!
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Public Storage - Price gouging

Public Storage
#1113202
1.0
Details
They are price gouging anyone whom stay with them. I am on ssdi (disablity) and wish i could afford to move to some where cheaper. Because they raise the rent every year no matter what. I am stuck because i cant afford to hire an attorny either.
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
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Value for money
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Public Storage - Horrible experience from pubilc storage of pembroke pines,fl

Public Storage
#1112079
2.1
Details
Management has been very rude and direspectful to me from the minute I started renting to the last moment I left yesterday. I rented my storage for 9 months going on to 10 months. She is an Older spanish woman she would talk down to me as if I was beneath her because of the complexation of my skin. I will do my best and advise people of my treatment and not to rent from this storage unit.
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Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Value for money
Website
Twice I have had thieves from PS invade my storage space. The first space was on the first floor, the side panel was broken open and my valuables were taken. I filed a complaint with the manager. They didn't looked surprised, in fact, they looked worried because I made...
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#1113633
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Starting from the beginning i didnt have the money to pay the taxes on my family home my parents bought in 1968 they both passed and i got the house. I had found someone to loan me the money to pay them and put my house in their name until i could pay them back. Well...
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1.4
#1112387
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Public Storage - IMPROPER VENTILATION AT FACILITY CAUSED EVERYTHING TO MILDEW
I'm 90 yrs old and rented a climate controlled unit to put my belongs in when I moved in with my son and daughter in law. We went to check on things 5 mos later and EVERYTHING is mildewed because of improper ventilation. Contacted corporate Public Storage office and...
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Anonymous
anon

I don't see any milldew.

1.0
#1110826
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Need to talk to someone in corporate, can't reach corporate for some reason keep getting redirected. This sucks and it's not professional or easy for the customer. I might be going to uhaul, at least you get to speak to a representative. Not a computer. Y'all need to...
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1.0
#1110756
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Seems that as a customer of Public storage for two years, good payer, the request to keep a rate for a year and to have a 10 percent increase for each year is a great stock enhancer for this company. That's it. What a great business model to have a negative situation...
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I liked
  • Apparently reasonable rate
  • Customer service and price at begining
I didn't like
  • Price increase
#1110272
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Hello customers of Public Storage who have been wronged, deceived, lied to and ignored. I want to initiate a class-action lawsuit against Public Storage on behalf of those customers who have had their possessions sold at auction due to problems associated with past due...
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1.0
#1110155
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in the last week In reading previous reviews it seems to me that most of the positive comments for this company have come from new or very short term customers. Let me share the experience of a longer term customer....In May of 2016 I rented a unit from Public Storage...
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Anonymous
Anonymous

Shop around. There will be plenty of competition in the local area. I agree that the "insurance" they coerced you into buying is not worth anything. They will not pay even ...

1.0
#1109280
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