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35 comments

I work for public storage and you are all correct. It's gotten to the point where I'm ashamed to say I work for them.

It's a lot worse then you think. Please don't think you belongings are all that safe. There are break in. They just keep it hush hushed.For one, most security cameras don't work and if they do they don't record.

Anyone can get into the property by jumping over a fence or going under and there'll be no recording of it. Very few properties have managers living on the property. And yes they do force us to memorize scripts. PS couldn't care less about their customers.

By the way, there are no alarm system on the properties.

If they say there their lying because they've all been deactivated. At least the ones in my district.

Location: Philadelphia, Pennsylvania

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Guest

I to worked at PS, I live in Florida and Break In's happen all the time they tell you to tell the customer if they ask about break in's we are to say" We Do OUR PART AS A COMPANY BY PROVIDING SECURITY GATE ACCESS & CAMERAS ALL AROUND THE PROPERTY FOR YOUR SECURITY. " WE ASK YOU TO DO YOUR PART BY USING THIS MAX SECURITY LOCK FOR ONLY $19.99.

The lock's can be cut right off. You are PS Robot every thing is a scrip they pressure the Manager to get 4 no's of objections of a person renting a unit you bring them back to office and pressure customer's to buy merch. How many objections do you need for a box? Well with PS 4.

You are told if MEDIA comes in to report a break in or a robbery to not speak and refer them to head quarters and they dont know they are in CAL IM in Florida. It is very Shady Some of the Employee's are really SHADY just beware if you rent @ PS pay attention to you're bill and RECEIPT you may see thing's added that you did not get like DAMP CHECK.

Guest

I had an employee at the Webster location Julia gharardi start sleeping with my ex, and he only stalked her and found out she owns rental property and was able to marry her and get her property, the employee took my things out of my storage at ps and put them into a storage for my ex Andrew w and told the police a fake name, and this employee is still employed well they won the war lost the fight, she will have HERPIES for life from Andrew and unless shes like him

Guest

First off I gave 100% to this company.I lied for this company. Yes alarms work.

We hardly ever have break ins.BULL$HIT ALL BULL$HIT!!!! I lived onsite I made *** money and my DM IS A ***. THEY force you to learn the scripts they force you to sell locks and insurance SO THEY CAN LINE THERE POCKETS. I seen bonuses go from good to nothing.

Public storage is a joke. I wasted 8 years at that $hithole.The Dm is a POS Iwould have beat the *** out in high school.F%#kin ***.this company and there Dm's don't care about u or your *** take it anywhere but there.Rats and Ants infested everywhere.

Mold everywhere.I busted my *** for this company I never called in sick and they fire me for "performance" reasons? *** Dm set me up!!!!FUC# YOU GREG~THOMAS~JOHN~JESUS~B~

Guest
reply icon Replying to comment of Guest-664619

I too put many years slaving. I left in 2006.

Couldnt stand it.

They basically train you to be a robot and then never take no for an answer from the customers.

push locks Merch and Insurance oh and trucks and they love the change the scripts just as you're learning one oh wait that's not working let's change it up they don't care about their employees they do not care about customers only the money they are purely profit-driven.

they're in bed with the insurance company Lloyds of London.

One of the fundamental issues is the dollar move in it attracts often times the bottom of the barrel. Folks who barely have a pot to *** in who are learned in to get storage unit for $1 for the first month plus your administration fee oh but wait you need a lock for that unit oh you got to have insurance now and I need to sell you at least $50 worth of merch and if they have trucks at this location you need a truck.

I'm actually working for the competition and I can see them slowly starting to turn the PS way I'm hearing it more and more in conference calls where's this mentality come from?

Guest

public storage my ex was able to sleep with the ps employee and get my things out of my storage and put them in another storage under his name, my ex has herpc hope shes happy with him. :grin :grin

Guest

my ex slept with public storage employee to get my things out of my storage it was in my name only and they got away with it, the stole 3000 dollars worth my ex is dating her and public storage would not give me my property back when ps employee took my things out of my storage and put them into another storage under my ex .

Guest

I haven't written here in a long time, found out that my unit was broken into. I DO believe it was a RF.

My stuff was tossed about and an expensive airplane broken beyond repair.

I hear more and more complaints about ps from others that hate working for ps.

I wish them luck and hope and pray that get out.

Guest

I am a PS employee and first let me say...I am tired of being accused of taking someone's stuff, or openeing their unit, or ***...even knowing what is going on inside there. Once you put your lock on, I simply check the lock. I go above and beyond my job to help my customers and do everything I can to make sue I speak to them, address their complaints and do whatever is in "my" capability to help them.

I have a job to do and most of the time it sucks. I am not supported by a good DM nor anyone else. I try with all my might to help the customer myself. I am alone most of the time and spend every moment keeping up with my job.

I am continually told I am not doing my job becuase I am concerned about my cusotmers and thier financial well being.

I can not complain about my boss, who is making my life a miserable living ***, because at PS they will fire me first before repremanding him. I am looking to get out before they try to fire me.

We are forced to follow ridiculous rules and scripts and expected to be about 20% over last years numbers. Everything in the company falls to the field employees responsiblity and if you don't make the numbers they want you must be a bad employee. I cry on my way to work and on my way home.

It is difficult to get another job, once you work for storage, a lot of companies do not want to deal with you. My record with this company is squeeky clean and they will fire me for lock and insurance numbers.

So, do your homework before storing anything and remember, they can NOT force you to buy anything. Remind any PS employee that says that that there is another storage company just down the road. I promsie, they wil lchange their tune, and if they let you go, then you need to go somewhere else anyway. I would never loose a move in for a lock or insurance sale

Good Luck to all PS employees....keep your chins up.

Guest

I used to work for PS and I too can say they have fallen apart. I was a long term employee and looked forward to my job untill a year ago.

I was lucky to get out but I miss the customers. Customers did not come first it was the almighty $ and yes we had to take to much *** frpm customer fpr the pay and we were not protected if a customer threatened us.

Guest

I work here, and im looking for my way out.....I love my coweokers at my level..its the uppers...they do not care all we are to the corp side of this company are replaciable drones.... we will get fired for not selli g insurance or locks..

the dm change the schedules all the time and do. Ot notify you of this..until you don't show for work.. the work conditions are dangerous.....we have to fill our own pot holes clean up evidence from *** labs etc..if you get thretned by a customer they don't care...this use to be a good company last year it all fell to ***..... and if you have a family, forget about it...ps thinks you are a robot robots don't have familys.....

all ps cares about is the all mighty dollar... like any corp place....but you would think they would want to treat the employees with respect since we are the ones who make them that allmighty dollar

Guest

I've always been upfront about break ins. You sound like you don't do a good job...

Because as a property manager who lives on site, I make sure that the things we have for security work. I don't want break in just like the customer, inhale stuff to lose as well.

The fact that people come on here and say how you can break in to a place falls into the same category as someone who post instructions to make homemade bombs. shameful

Guest

Alright I also workde for PS and won the Circle of Excellence award 2x Not all reliefs were screw ups but granted there were a few. Alarms and cameras do not work on all properties I know this for a fact.

PS does not care about employees or customers. I loved my job and was good at it and would still be there if my apt wasn't full of mold.

Backing up PS is fine as long as things are going well for you but wait until you get so sick due to their negligence you have to quit and they refuse to pay. We are going to court for WC and have filed a civil suit against PS

Guest

@ I work for PS also....im a prop manager also so I feel u when u speak on rf not being held responsible. Most times they sit on the phone all day or sit as the desk txt'n the day away only getting up long enuff to do the bankrun.

Im good for running the tape back,and have had a rf fired because of it. I work an A Store in a challenged deliq area,and take my job seriously.

thankfully I now have a good rf. Hopefully things can change with your situation....

Guest

The customer service attitude SUCKS. The company doesn't give a *** about customers at all.

I work for public storage and the managers are promised Sundays off....***. SLAVE DRIVING MONEY HUNGRY FUCKERZ!!

Guest

Ron Havner doesnt give a rats ***... No one at PS cares.

We all have nothing but lazy RF's and no one cares what they do. They are just to be sitting in that chair your two days off. Its the best place in the world for someone that has no conscience and could care less about moving up in the world. I know alot of RF's that get this and yes the PM's cant do *** about it.

they can complain but the DM's have told the PM's they don't wanna hear it. Its a Catch 22 they dont care, RF dont care, no one cares cept the PM its their *** on the line.

Guest
reply icon Replying to comment of Guest-351254

1st, it is shameful of you to group all RM's into one "lazy" group of employees. 2nd, you said RM's "could care less about moving up in the world".

PS has a company-wide policy that states they do not promote from within.

While I take pride in my job as a RM, don't think for a minute that I am not looking for something better. Unless you are retired and either looking for something to stay busy and active or trying to earn "extra" income, there is a very, very low ceiling of opportunity at PS.

Guest

their insurance is Willis, yes the one that just bought Sears Tower in Chicago. If you file a claim you MUST have a receipt showing the original bought price of each and every item your claiming.

and then they will *** you around for several months and then not settle your claim. Their insurance is a rip off.

Guest

We have a unit at PS - can hardly WAIT to leave. They told my daughter she couldn't rent a unit without their insurance even after I warned her they were bluffing, then they told me that insurance was critical because most of the theft is by employees - and the guy came within an inch of smirking at me like he was going to steal our stuff!

Customer Service on the phone has no clue -- just say it can't happen and try to refer you to the local manager - who stands up for the employees.

WHY would we lie about what they told us? Scary scary place -- better to give your stuff away instead of paying to store it and have them 1) raise your rates after you move in and 2) steal your stuff themselves!

Guest

If these people are actually Publis Storage employees, it is obvious that they are burning out! Danger to everyone who gets in the way of a worn out employee.

By the way! How can you fit a family into those small apartment units?

Guest
reply icon Replying to comment of Guest-348228

I've been at this company for 6 months & all employees feel the same, new or old, this state or the one across the country. This company sucks and they get away with it due to their army of lawyers.

I feel bad for my older coworkers that feel stuck here. It's crazy that I can't stand this place so much I can't build with the company anyways. That "We Care" shxt is bullshxt. If you care they fire you for under performance.

This company is unethical as *** This company is the reason humanity is dying! !

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