Found People Living in our RV =- Stored at Public Storage!
We had our RV Camper stored in this facility. A few months later when we retrieved it we found there had been people living in it. Yes, living in it! It was trashed. Granted, not a lot of things were stolen but seeing the toilet paper rolls out next to a dirty toilet and a dirty sink its really not what I was expecting the place offered. Both vents were trashed - as that is how they were coming in and out.
And... apparently is a quite normal for them. Employees just offered us a: "I am sorry to hear that!" consolation. They were not even remotely surprised. We also found that the camper next to us had been broken into the same way. We asked the employees to let the owners know about the situation but they were completely nonchalant about it.
We found it this way on October 10th, 2014. The monthly charged had been debited on the 1st. They DID NOT even refund us for the rest of the month. Regardless of the situation of how we found it we had to keep on paying for the rest of the month.
We missed to realize then that the contract states that they are not liable for anything that happens to your stuff while it's there. So they can virtually live in your vehicle, steal your stuff, pretty much do anything they please and you can't really do much about. Be careful people. Make sure you don't store valuable goods and PLEASE DON'T STORE YOUR RV HERE!
I sued them officially through Small Claims and I was able to retrieve $60 back. Not a whole lot the law can do for you when you sign their contract.
Reason of review: Damaged or defective.
Location: Los Angeles, California
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Actually, depending on the state, they may be responsible. If there is a security system, they are agreeing to keep the bad guys out.
However, there have been notes of people living in the units.
Call for information and file a complaint. Breaking in is criminal behavior,