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  • Customers like
    • I had a grate experience1
  • Customers don't like
    • Customer service11
    • Rate increase8
    • Fees6

Jo the mgr. Rebecca the district mgr. Are horrible and thieves they hire thieves and they cover for them also horrible customer service won't file a claim when items are obviously STOLEN BEWARE OF PUBLIC STORAGE ON n Sharon amity and their staff!!!! Add comment

The public storage company is OK.However the *** working on poplar level Kayla is horrible.She was very very rude and un helpful.She didn't tell me some valuable information and kept an attitude the whole time..Don't go to this location. Add comment

  • 2 days ago
  • Moving and Storage
  • Columbus, Ohio
  • Public Storage Busch Blve Location
  • 7
  • REVIEW RATING 4/5

I have moved out of my unit as of last evening (8/29) after office hours. Today (8/30) I have attempted to report the move out during normal hours that are posted for Sunday. After 2 different trips, I still have yet to find anyone in the office. My first trip was a 10:45AM and there was a notice in the window that said they would return at 11:30. The second trip was at 3:00 PM and again no one... Read more

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I want to thank Alejandra Cruz for her Great Customer Service, great smile by the way.She was really helpful, knew what would work for me, Very efficient, takes her job serious. Facility was very clean. She deserves a raise! Add comment

After being quoted half off first month which shouldve been $25. I ended up having to pay $80. I was forced to buy their lock @ $30 nearly plus did not receive the half off price as stated.plus $20 fir paper fees. Absolute ripoff. I used the unit for two weeks. Was offered no prorate refund. Avoid this location!! Add comment

I went to Public Storage at 4475 Satelite Blvd.Duluth,Ga 30096 talk to Mrs. kim, exceptioal customer service,i would like to give Mrs. Kim,10-5STARS.She did outstanding job, I am very happy to know Public Storage,has outstanding employees. Thank You Vel space 401 Add comment

Looking for storage john .white 76120 Add comment

Absolutely ridiculous, you MUST PAY IN PERSON so if you leave your are ***. Horrible company. Nice employees just *** for a company. Add comment

  • Aug 09
  • Moving and Storage
  • Middletown, Connecticut
  • Public Storage Refund Policy
  • 27
  • REVIEW RATING 4/5

I was able to get a refund after I paid the first months rent which isn't refundable. I had to pay extra for a week at the end of the first month (which is refundable). I cancel the next day. They give me a receipt for the refund of the last week for that month, and say it will be mailed out. They only send checks. 8 months later nothing. I talked to Mike Flynn (which you can almost never get a... Read more

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  • Aug 08
  • Moving and Storage
  • Fort Lauderdale, Florida
  • Public Storage Unit
  • 55
  • REVIEW RATING 4/5

I had a Public Storage unit from October 2014 All the way until present. Always paid my bill on time, was never late, never complained. Not even when Public Storage jacked the price of my unit up from $99.00 to $120.84, when I was supposedly signed up for a discounted unit. When I went to go and pay my bill in July I asked a Public Storage employee what was the procedure when closing your unit.... Read more

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