2.2
  • I had a grate experience1 votes
  • Personnel1 votes
  • Fees1 votes
  • rate increase1 votes
Is this your company?
Please check our
business solutions
Submit review about this company 

Meka was great, very polite and very helpful. Everytime I go in to pay my mom bill she has been nothing but nice so I like to thank her for that Add comment

  • Jan 27
  • Storage
  • Dallas, Texas
  • Positive Experience
  • 14
  • REVIEW RATING 3/5

I have a unit at Public Storage and lost my job at the same time, but was able to obtain new employment. However, I had not started my new job and received my first pay check in time to pay my storage bill. My storage was in danger of being auctioned. I communicated, my issue with store manager Aileen, who explained to me the procedures and steps that would take place before the auction. She... Read more

Was this review helpful? 0 0

  • Jan 26
  • Storage
  • Aurora, Colorado
  • Storage Unit Rental
  • 25
  • REVIEW RATING 4/5

We put all our entire household furnishings, clothing, appliances, everything in storage. My husband declined getting the insurance because we were told there was an onsite manager and it wasn't necessary, which didn't matter anyway. I will tell you why at the end of my review. The security gate was always left open. We complained but nothing was done about it. One night someone was able to go in... Read more

Was this review helpful? 1 0

I had my tv and stereo stolen because there gates are broken or not there. Anyone with bolt cutters can go in there and take anyone stuff. I took the remaining stuff out before time was up and now they want to charge me more because I didn't sign that I left. If they had at the entrance you would know when I was there and who stole my stuff Add comment

I have the smallest unit and these jerks increased the rent without notice to 90 dollars!!! Customer service was no help and front desk was rude and unhelpful! Add comment

  • Jan 10
  • Storage
  • Clinton Township, New Jersey
  • Employee
  • 1
  • 1
  • 77
  • REVIEW RATING 4/5

I rented a storage unit for a few months at the Morningside Nj location. After the fourth month of my rental I became ill and was hospitalized. My payment was due the 1st of each month on the 6th I was informed that my lock was being cut. I was able to make a payment a few days later after being discharge. When I got to my storage the lock was removed by the employee my things were ransacked and... Read more

Was this review helpful? 0 3

  • Jan 06
  • Storage
  • Los Angeles, California
  • Storage Unit
  • 45
  • REVIEW RATING 4/5

Same thing happened to me.....TWICE! I moved from my Public Storage unit because they increased my rent by 41% overnight, no notice. I was then again seduced by their relatively low rental rates, and moved into another Public Storage unit some 20 miles away. Although promised it would not happen again by the manager, sure enough, it did! They raised my rent by 28% overnight, no notice, thank... Read more

Was this review helpful? 1 0

I just found out that if my husband dies that the storage units will be locked down and have to go through probate and in the meantime I will not have access. No joint rental! And he is the only one legally allowed to access now! What about people who have trusts to avoid probate. Add comment

  • Dec 31, 2014
  • Building Services - Moving, Storage
  • Los Angeles, California
  • Rv Camper
  • 1
  • 1
  • 58
  • REVIEW RATING 4/5

We had our RV Camper stored in this facility. A few months later when we retrieved it we found there had been people living in it. Yes, living in it! It was trashed. Granted, not a lot of things were stolen but seeing the toilet paper rolls out next to a dirty toilet and a dirty sink its really not what I was expecting the place offered. Both vents were trashed - as that is how they were coming... Read more

Was this review helpful? 1 0

  • Dec 12, 2014
  • Other
  • Charlotte, North Carolina
  • Self-Storage Unit
  • 2
  • 2
  • 131
  • REVIEW RATING 4/5

I rented a unit and then had to go cross country to get my things. When I came to the unit to store my things, I could not get in the facility. It was pitch black and it isn't in a great area. I could not get into the unit so never used it. I went back the next day and cancelled. There was no apology or anything for me not getting in. I was told I would get a full refund except for lock and... Read more

Was this review helpful? 0 0

Had an experience with Public Storage?

Write a review

More results for "public storage"

Categories Results

 
×
You are reading about Public Storage.
Filing a new complaint about
×