Public Storage Complaints and Reviews

2.0
  • I had a grate experience1 votes
  • Fees4 votes
  • Customer service4 votes
  • Rate increase3 votes
Is this your company?
Please check our
business solutions
Submit review about this company 

Totally worth awesome service and people. Add comment

  • Mar 24
  • Storage
  • Chicago, Illinois
  • Storage Unit
  • 1
  • 1
  • 43
  • REVIEW RATING 4/5

Big Timber facility. Elgin, IL unit door is currently blocked by snow and ice. This has happened all winter and for days and weeks at a time have not been able to access the unit. Office says they will get snow removed, then they never do. Asked for a refund or discount since they said they would take care of it, and all I got was a late fee for paying a day late in advance for the first time... Read more

Was this review helpful? 0 0

  • Mar 23
  • Building Services - Moving, Storage
  • Fort Lauderdale, Florida
  • Storage Unit
  • 11
  • REVIEW RATING 3/5

I got an outside Public Storage unit at 850 S Dixie Hwy, Pompano Beach, FL for some household stuff. After a year they upped my monthly rate from $62.94 to 97.92 without even telling me. I called and asked how they can just up my monthly rate like that without notice when I signed a contract. I was told they can do whatever they want. THATS BS! I thought when I signed up that the monthly rate... Read more

Was this review helpful? 0 0

  • Mar 21
  • Building Services - Moving, Storage
  • Ventura, California
  • Storage Unit
  • 8
  • REVIEW RATING 4/5

I live in Ventura California and I rented a public storage unit on Ventura Boulevard recently my unit was broke into several times not knowing that it had been broke into a tall because they had picked the lock and put the same lock back on the only reason I noticed something was missing cuz I was looking for something else and noticed my *** to *** eres players were missing and then I started... Read more

Was this review helpful? 0 0

  • Mar 20
  • Building Services - Moving, Storage
  • Los Angeles, California
  • 2
  • 2
  • 16
  • REVIEW RATING 4/5

BILL WAS LATE. CALLED MANAGER MIKE MULVEY TO ASK FOR MORE TIME, HE THREATENED LAWSUIT. ANOTHER MANAGER SAID HE WOULD HOLD OFF THE LEGAL DEPT AND GET ME MORE TIME TO PAY. THEN THAT SAME MAN--BRIAN PAGANETTI--TOLD ME THAT HE HAD BEEN LYING TO ME FOR SEVERAL MONTHS AND THAT HE HIMSELF FILED A LAWSUIT TWO MONTHS AGO! THE LEGAL DEPT HAD NOTHING TO DO WITH THIS AND DID NOT KNOW OF IT. THAT'S NOT THEIR... Read more

Was this review helpful? 0 0

  • Mar 14
  • Building Services - Moving, Storage
  • Las Vegas, Nevada
  • Class Action Lawsuit
  • 36
  • REVIEW RATING 5/5

The many complaints of high-pressure sales tactics regarding insurance, padlocks, inadequate security, uncleanliness and other egregious practices by Public Storage are true. But when it comes to a class action, the below information will may astonish you. This is an open letter to the employees of Public Storage as mentioned below. I have directly emailed duplicate statements to each of; Cheng... Read more

Was this review helpful? 1 0

The review below for Oakland was for the "BELMONT, Ca." Facility. NOT Oakland! Sorry Oakland, my bad! Add comment

  • Mar 11
  • Building Services - Moving, Storage
  • Buffalo, New York
  • Storage Unit
  • 19
  • REVIEW RATING 4/5

Water, snow damage to all of my belongings in 10x15 unit. Iclicles hanging off the walls and floors are covered in ice and water, frozen. District manager, Joe Funari, is rude and runs like a robot. Will not take responsibility for leaky roof, give me dry boxes or cover cost of rental truck needed to transport items to new unit. He acts like this is his first winter and dealing with snow in... Read more

Was this review helpful? 0 0

Went to public storage yesterday, to buy tape and boxes, and Mr Derrick was very helpful. Add comment

  • Mar 08
  • Storage
  • Storage Unit
  • 1
  • 1
  • 69
  • REVIEW RATING 5/5

snow was plowed up against my unit and flooded the unit destroying alot of my stuff, the door is damaged as well. the manager only said she would provide salt rock. that only would add to the water, i had no way to get the water out, manger said they eere not at fault and unwilling to help with a solution. Read more

Was this review helpful? 1 0

Had an experience with Public Storage?

Write a review

More results for "public storage"

Categories Results

Did not find what you were looking for?
 
×
You are reading about Public Storage.
Filing a new complaint about
×