Public Storage Complaints and Reviews

2.2
  • I had a grate experience1 votes
  • Rate increase3 votes
  • Late fees3 votes
  • Fees3 votes
Is this your company?
Please check our
business solutions
Submit review about this company 

  • 2 hours ago
  • Storage
  • Los Angeles, California
  • 3

Don't ever!!! I mean ever rent from these people. They are full of ***. They try to charge you for every little thing. The district manager rarely works. The people are greedy only for the money. They raise the rent whenever. All these companies are just traps to screw people over and charge extra fees for nothing. No notifications about anything except when you are late on paying. Customer... Read more

Was this review helpful? 0 0

  • Mar 03
  • Building Services - Moving, Storage
  • Frankfort, Illinois
  • Positive Experience
  • 1
  • REVIEW RATING 4/5

I've been a customer of Public Storage ( Country Club Hill, ILL ) since 2010 and have had nothing but a great experience. Everytime i go there i'm greeted with a hello and a smile by Tanya.The Units are always clean and the driveway is always cleaned. The hours are convenient and the location ( not too far from where i live ) is good for me and my family and i would recommend Public Storage to... Read more

Was this review helpful? 0 0

  • Mar 02
  • Building Services - Moving, Storage
  • Port Richey, Florida
  • Garbage Storage
  • 16
  • REVIEW RATING 3/5

Plubic storage is allowing people to store there garbage for a $1.00 and let their stuff go to auction. No inventory is taken and garbage is auctioned off by inexperienced managers. Not licensed by auctioneers as required by fl law like in pasco country Florida their facilities are over run by rats and rodent fesses. Cleanliness is next to godliness. The Black Death was started by rats. It boils... Read more

Was this review helpful? 0 0

  • Feb 28
  • Storage
  • Storage Rental
  • 12
  • REVIEW RATING 4/5

DO NOT RENT FROM THESE FOLKS RENTED FROM THEM YEARS THEY KEEP RAISING TENT .GOT TO FIGHT WITH CORPORATE GREEDY PEOPLE. DO NOT GET SICK NOR END UP IN HOSPITAL.THEY WANT YOUR STUFF TO AUCTION OFF .EANT LATE FEES EVERY KIND FEE.EVEN A FEE TO PAY THE BILL ON TELEPHONE. THEY RAISE RENT IN COLD MONTHS SO YOUR STUCK IN THE COLD . FROM 218$ to 280$ THE CORPATE PEOPLE SUCK. DO NOT CARE DO NOT RETURN... Read more

Was this review helpful? 0 0

  • Feb 20
  • Storage
  • Boston, Massachusetts
  • Storage Unit Rental
  • 1
  • 1
  • 186
  • REVIEW RATING 5/5

Hello my name is Joseph Coleman acct 15401372 I currently rent a unit B893 with you at storage facility # 23426 1250 Rockaway ave Brooklyn NY 11236 The reason I'm contacting you is because I have been a loyal customer in good standing since Jan 2012. I currently pay $330.00 monthly for this storage space, about two years ago I noticed that the top panel portion above the gate was very... Read more

Was this review helpful? 1 0

  • Feb 18
  • Storage
  • Atlanta, Georgia
  • Opening Hours
  • 19
  • REVIEW RATING 3/5

They were all smiles taking my money but after that...rude nasty and they do nothing to help you out. I get off work at 730pm have a haul rental truck loaded the gate at the public storage closes at 830 but you have access till 9pm. I call customer service to see if they could give me 10 minutes more and I was told no. So then I ask if I could leave the truck to empty out at 6am no can't do... Read more

Was this review helpful? 1 0

  • Feb 13
  • Storage
  • Storage
  • 41
  • REVIEW RATING 4/5

Public storage is a disgusting Company. If you are late to pay, they will double (as penalty) the amount due, from $84.00 it went straight up to $188.00. Not to add that you are forced to pay an insurance provided by the company, an insurance that will mean nothing if your unit gets robbed. I do not recommend this storage to any one, not even to my worst enemy. The best example on how company's... Read more

Was this review helpful? 2 0

  • Feb 07
  • Storage
  • Sound Beach, New York
  • Positive Experience
  • 24
  • REVIEW RATING 3/5

The two women there were excellent and they did everything they had cold and did manage oriole experience and professionalism I think them through everything they have done wonderful kind a *** they had to deal with management that was on the concurrent to what I knew I had a good experience at the womentherefore I would always go back to my place for the experience and the great professionalism... Read more

Was this review helpful? 0 0

Thank You Brandi and Patty for understanding and working with me on getting my public storage exactly where I wanted It thank you so much Add comment

  • Feb 05
  • Building Services - Moving, Storage
  • Ashburn, Virginia
  • Positive Experience
  • 11
  • REVIEW RATING 4/5

I visited property 25993 and the manager Perla was so helpful. She went out of her way to help me and answer all my questions. One time my shutter got stuck and Perla fixed and made sure all my things were safe. I like the customer service. She is doing a great job! They are always there for you to answer any concerns. You can call or just go to the property. Perla handles things very... Read more

Was this review helpful? 0 0

Had an experience with Public Storage?

Write a review

More results for "public storage"

Categories Results

Did not find what you were looking for?
 
×
You are reading about Public Storage.
Filing a new complaint about
×