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  • Customers like
    • I had a grate experience1
  • Customers don't like
    • Customer service8
    • Rate increase7
    • Fees6

  • 1 day ago
  • Advertisements and Cons
  • Fort Lauderdale, Florida
  • Storage Rental
  • 5
  • REVIEW RATING 4/5

When renting, they may not honor promotions. "Ooops expired, not this facility, no longer applies, etc. . . "> Also expect unannounced price increases at unreasonable rates. I have successfully rented storage facilities for many years for both personal and business purposes finding Public Storage to be among the most competitve. Since the industry is now dominated mostly by large National... Read more

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  • 2 days ago
  • Moving and Storage
  • Hobart, Indiana
  • Storage Unit
  • 7
  • REVIEW RATING 4/5

Went to go and rent another storage unit told the young lady what size I wanted and she still asked me what am I putting in it. Because she wanted to make sure I was getting the right size. When I told her I know what size I need because I already have one here she got very rude and the other girl along with her was call me names and then told me to get off the property even though I already have... Read more

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Don't rent from public storage.....do research on the web.....BBB, ripoff report, consumer protection. They are scumbags who screw people and steal their property. Have homeless living in units, unsafe, drug addicts and trash, filthy restrooms , unprofessional, frauds, police reports Add comment

We signed up today at store #26415 and Michelle was absolutely wonderful. This was our first experience with storage and she really went out of her way to explain everything to us. The Lohmanns Add comment

  • Jun 15
  • Moving and Storage
  • Staten Island, New York
  • Class Action
  • 75
  • REVIEW RATING 4/5

Public Storage has been scamming and inconveniencing hard working people long enough. They have made a business out of lying and it is time that we come together to put a stop to their foolishness. Lets come together and put a stop to their deceptions. we the people, have allow this company to lie to us and steal our money, time and time again. This petition will put a stop to the foolery, and it... Read more

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  • Jun 14
  • Moving and Storage
  • West Saint Paul, Minnesota
  • Rental Agreement
  • 40
  • REVIEW RATING 4/5

They advertise themselves as "$1 for your 1st Month + up to 15% Off your Reservation Online!". What they don't tell you is that $1 for your first month is only a promo--how often it is actually offered is another deal completely. I can't say anything about the 15% off, because I have no idea what the cost would have been. Secondly, the email sent to me said that the cost of the unit would be... Read more

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they have a very unresponsable customer service Add comment

  • Jun 06
  • Moving and Storage
  • Mountain View, California
  • Storage Unit
  • 31
  • REVIEW RATING 4/5

Public Storage on Bolton Road, Atlanta. I first started with one manager that was great! She called to let me know the times and payments. She was readily available! As soon as she left, i realized this was a different story with the new people! I was hardly called or made aware of what was happening. The next thing i knew my stuff was being auctioned off! Thank God i didn't have much in this... Read more

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  • Jun 06
  • Moving and Storage
  • Houston, Texas
  • Storage Unit
  • 21
  • REVIEW RATING 4/5

I have several complaints with the PS on Milwee in Houston. 1. The isurance that I was forced to buy is apparently no good when you need to use it. 2. They are closing down, yet we are getting conflicting times about the last day and we can only get in from 9:30 - 5:30, when they are there. We have to work too. 3. Tried to move some things from my warehouse before I went to work on the 4th and... Read more

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I've been there for 2-1/2 years. There's nothing wrong with this location. It's corporate, they raise the rent by at least 10% per year. Add comment

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