Public Storage Complaints and Reviews

2.2
  • I had a grate experience1 votes
  • Late Fees3 votes
  • Fees3 votes
  • Rate increase3 votes
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  • 5 hours ago
  • Animals
  • Port Richey, Florida
  • 3

Plubic storage is allowing people to store there garbage for a $1.00 and let their stuff go to auction. No inventory is taken and garbage is auctioned off by inexperienced managers. Not licensed by auctioneers as required by fl law like in pasco country Florida their facilities are over run by rats and rodent fesses. Cleanliness is next to godliness. The Black Death was started by rats. It boils... Read more

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  • 2 days ago
  • Storage
  • Storage Rental
  • 10
  • REVIEW RATING 4/5

DO NOT RENT FROM THESE FOLKS RENTED FROM THEM YEARS THEY KEEP RAISING TENT .GOT TO FIGHT WITH CORPORATE GREEDY PEOPLE. DO NOT GET SICK NOR END UP IN HOSPITAL.THEY WANT YOUR STUFF TO AUCTION OFF .EANT LATE FEES EVERY KIND FEE.EVEN A FEE TO PAY THE BILL ON TELEPHONE. THEY RAISE RENT IN COLD MONTHS SO YOUR STUCK IN THE COLD . FROM 218$ to 280$ THE CORPATE PEOPLE SUCK. DO NOT CARE DO NOT RETURN... Read more

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  • Feb 20
  • Storage
  • Boston, Massachusetts
  • Storage Unit Rental
  • 1
  • 1
  • 177
  • REVIEW RATING 5/5

Hello my name is Joseph Coleman acct 15401372 I currently rent a unit B893 with you at storage facility # 23426 1250 Rockaway ave Brooklyn NY 11236 The reason I'm contacting you is because I have been a loyal customer in good standing since Jan 2012. I currently pay $330.00 monthly for this storage space, about two years ago I noticed that the top panel portion above the gate was very... Read more

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  • Feb 18
  • Storage
  • Atlanta, Georgia
  • Opening Hours
  • 17
  • REVIEW RATING 3/5

They were all smiles taking my money but after that...rude nasty and they do nothing to help you out. I get off work at 730pm have a haul rental truck loaded the gate at the public storage closes at 830 but you have access till 9pm. I call customer service to see if they could give me 10 minutes more and I was told no. So then I ask if I could leave the truck to empty out at 6am no can't do... Read more

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  • Feb 13
  • Storage
  • Storage
  • 36
  • REVIEW RATING 4/5

Public storage is a disgusting Company. If you are late to pay, they will double (as penalty) the amount due, from $84.00 it went straight up to $188.00. Not to add that you are forced to pay an insurance provided by the company, an insurance that will mean nothing if your unit gets robbed. I do not recommend this storage to any one, not even to my worst enemy. The best example on how company's... Read more

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  • Feb 07
  • Storage
  • Sound Beach, New York
  • Positive Experience
  • 22
  • REVIEW RATING 3/5

The two women there were excellent and they did everything they had cold and did manage oriole experience and professionalism I think them through everything they have done wonderful kind a *** they had to deal with management that was on the concurrent to what I knew I had a good experience at the womentherefore I would always go back to my place for the experience and the great professionalism... Read more

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Thank You Brandi and Patty for understanding and working with me on getting my public storage exactly where I wanted It thank you so much Add comment

  • Feb 05
  • Building Services - Moving, Storage
  • Ashburn, Virginia
  • Positive Experience
  • 10
  • REVIEW RATING 4/5

I visited property 25993 and the manager Perla was so helpful. She went out of her way to help me and answer all my questions. One time my shutter got stuck and Perla fixed and made sure all my things were safe. I like the customer service. She is doing a great job! They are always there for you to answer any concerns. You can call or just go to the property. Perla handles things very... Read more

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  • Feb 02
  • Storage
  • Houston, Texas
  • Storage Unit
  • 64
  • REVIEW RATING 4/5

PLEASE PLEASE!!!!!!!!!!! Be careful with these people please document all items stored in there lots document and get a signature on them reason being is Supervisor can any time open your lot and take your items and have them sold... I know of a supposedly great employee of Public Storage that she be making a lot of profit on people items be aware. Don't trust your personal belonging these... Read more

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  • Jan 31
  • Storage
  • Rockaway Township, New Jersey
  • Storage
  • 32
  • REVIEW RATING 3/5

Billion dollar company and the place looks trashy and dirty there leaves everywhere Spoke to there landscaping company and ask why he wasn't cleaning up the leaves and basically he said that Public Storage didn't want to spend the money now its winter the leaves are all mix in with the snow and the snow plowing company are doing a horriable job They don't even put down rock salt Theirs also a... Read more

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