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  • Customers like
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    • Customer service 11
    • Rate increase 10
    • Fees 7

My issue with Public Storage has not been resolved as yet. Feb.10, 2016. I submitted 2 other reviews asking was it resolved, where are those reviews. Also I received a 4 page letter from the Health Department stating their Findings about Rats, mice rodent droppings urine and ***. They found heavily rodent droppings. Garbage around the area. I have the 4 page letter they sent to me if you... Read more

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In October of 2015 the facility on SW 105th Ave in Beaverton Oregon was housing a homeless person during the daylight hours, then turning them out at night to sleep in their car in our neighborhood. I contacted Public Storage through phone calls, their website and their Facebook page about the situation only to have received no response what so ever. Nothing happened until the local... Read more

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I have had a issue with the public storage I moved out on the tenth when I told them I will be out and they still charged me 151 I told them I feel like that's *** up for this to happen and I still have to pay them it sucks Add comment

I just had a frustrating experience trying to check into my unit at the Public Storage in Virginia this week. It wasn't a DISASTER, but I spent almost AN HOUR to sign the paperwork (while they wouldn't let my movers unload the furniture). I barely got it all done before I would have had to pay $150 for another hour of the moving company! List of Annoying Issues: 1. Forced me to buy their lock... Read more

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Glendale California, Your customers is very disgusted over Rats. Vandalism, Heavy Rodent dropping and increased prices. My Unit again is B 901, 1250 Rockaway Ave., Bklyn. 11236. I was there for 5 years you should have seen the unit when i moved out. Check out Google Plus. That Unit is on the outside. The 4 Gutter Rats i saw running out ran to someone else unit. You still have the problem,... Read more

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Stored antique furniture and several other pieces for one year at Public Storage. Opened the unit to find all contents molded and antique pieces with spots that were splattered as if acid of some sort was sprayed on it. Took the finish off down to the raw wood. Was told that they had issues with the roof and that the roof was replaced. The company required you to take out their insurance... Read more

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My husband and I are old customers of Public Storage, I had a unit for almost 7 years, 3 years ago, with no problems. I needed to rent out again another storage space, unfortunately my landlord sold the home we were living in and left us in a bad situation, so we are going to put the same exact furniture back that we had had in the unit 3 years ago. I applied for the storage space online 10x10... Read more

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They called me 2 times leaving a message and saying that my bill was due by the 1st and there would be late if I didn't pay. My promotional period for the 1$ rental was up the 13th, which i called back the first time she called to clarify, my rent during the promotion wasnt due til 13th. She said thats accurate. Which it is, yet she still called again to bug me about the 1st. When i tried to call... Read more

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Review about Public Storage Unit from Mountain View, California
1 of 2

Yes I agree your absolutely right. They are nothing but MONEY Grabbers who steals your MONEY EVERY MONTH because they don't protected your property. There prices continues to go up even if though we cannot afford it. EVERY time you turn around the price has gone up. There is Vandalism in the locations, my location is 1250 Rockaway Avenue Brooklyn NY 11236. That Unit is the Large Unit on the... Read more

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By the time I left from getting my storage unit I felt robbed, the $1 starts the first month is BS when in reality after fees and mandatory insurance I paid them $80, I'm definitely going back to see how much money I can get back so I can go elsewhere. Plus all the bad reviews I've seen about getting locked out of your unit as well as people almost losing their items to auction even after there... Read more

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